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 | Company Profile
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| Specialists in the
headset industry since 1996.
Headsets Direct was founded in 1996
and has become an industry leader
providing quality products, discounted prices and excellent customer service.
Whether you need
headsets for business or home, new or refurbished, we have solutions for your
telephone,
cellular phone, computer, cordless phone and replacement accessories.
Headsets Direct services a wide range of customers. We have many first
time users with little
headset knowledge as well as long time users managing hundreds of headsets in
call centers.
Every effort is made to ship headset orders the
same day as received. We also gladly
service international
customers and typically save them money with discounted shipping rates.
We offer you headset solutions from the leading two commercial grade headset
manufacturers.
Plantronics, "The world leader in communication headsets" and GN Netcom, "The
innovator in
the headset industry." Our experience has shown that headsets from
companies other than
Plantronics and GN Netcom are a significant downgrade in compatibility,
durability, quality,
and overall satisfaction.
Our goal at Headsets Direct is to find you the best headset for your needs the first time, have it
work properly
out of the box and
trouble free for years to come. This allows you to be more
productive with hands free communication and
provides less shoulder and neck tension while talking.
All accompanied by a
pleasant buying
experience that is backed by a reputable company that cares.
Headsets Direct provides the
complete line of
Plantronics
headsets and
accessories, and as a Plantronics Stocking
Distributor, most items are in stock and ready to ship immediately.
Headsets Direct provides a wide range of telephone headset solutions
with many options for all types of customers. For office professionals,
call centers and contact centers, commercial grade headsets are
available in many styles and specifications built to the highest
standards, including
Polaris
headsets for many new telephones that support non-amplified headsets.
For headset users of
home and small
offices, the consumer line of products provides a less
expensive headset with many of the same hands free benefits. The
mobile line of headsets provides safety and
convenience for people on the go with cellular and
cordless telephones. VoiP, soft phones and game
players can take advantage of
computer headsets for both soundboard and USB
connections.
Headsets Direct is proud to be an
Authorized Plantronics Distributor. This means that we buy directly
from Plantronics and not from another source.
Plantronics only sells their products to distributors,
not end users or dealers. Unlike other suppliers, this enables Headsets
Direct to provide its’ customers additional support directly from the
manufacturer. If you need warranty replacements, headset repairs, or
technical assistance, our direct partnership with Plantronics allows our
customer requests to be expedited and resolved quickly. On-site support
from a Plantronics representative may also be available with larger
purchases.
All representatives at Headsets
Direct have extensive training, including hands on experience and daily
use of the headset models that we provide. We take great pride in our
headset knowledge and the fact that we are consultants to you, our
customer, not salespersons. This achieves an added comfort level and
assurance for our customers, as well as the peace of mind that our
representatives will only offer an excellent headset solution, tailored
exclusively to individual customer needs.
Unlike many suppliers, Headsets
Direct is able to provide customers with both new and refurbished
product. All new headsets and
amplifiers come with a full manufacturer warranty.
Refurbished headsets and amplifiers have a 6-month
warranty and are the same high quality, commercial grade product, but at
a less expensive price.
Refurbished headsets can save customers up to 75% when
compared to the suggested retail price of a new item. In addition,
government agencies can take advantage of GSA pricing, policies and
terms when purchasing from Headsets Direct.
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| 81% of our monthly
business comes from existing customers and referrals.
Why do customers continue to buy from us and refer
their friends and co-workers? Here is what they say:
Superior product knowledge
Excellent customer service
Representatives are trained as consultants - not sales people
Specialists in the headset industry
Direct relationships with the manufacturers
High quality product at affordable prices
Product is in stock and ready to ship
Updates on new products and specials upon request
Online ordering is fast, easy, safe and secure
Customer information is never rented or sold
60-day money back guarantee
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Headsets Direct is a stocking distributor.
New facility - March 2008
Headsets Direct is located in historic Prescott, Arizona.
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| In closing...
Thank you for taking the time to learn about Headsets Direct and the high
standards we have set
for ourselves. We know there are many companies, models and prices to
choose from and
given the opportunity, Headsets Direct will
provide you a satisfying buying experience.
We're
always ready to help when you need assistance. We value your input and always
want to hear
your thoughts
and ideas on how to
make us better. |
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