Plantronics CS55 Wireless Headset Date Codes

The Date Code is located on the bottom of the base. You’ll see a sticker that contains the letter B, followed by another letter and string of numbers. The date code consists of the second two characters (the letter and first number, e.g., J8 or I5).

Plantronics EncorePro HW291N & HW301N Corded Headset Date Codes

  The date code of the EncorePro family of headsets will be located on the speaker, under the ear cushion.  If a binaural model, the code will be on the microphone side.  The first number represents the month (01=January, 02=February…).  The two numbers following the dash represent the year (05=2005).  Next is the model of … Continued

Why doesn’t my Bluetooth headset pair with my new Smart Phone?

  Customer Question: Why doesn’t my Plantronics Bluetooth headset pair to my new Smart Phone?  It worked fine for years with my older phone. I believe it’s a Discovery 975. Our Expert’s Answer: With Bluetooth technology there are two attributes that need to be considered.  The first is to remember that the newer model cell phones … Continued

Plantronics CS530 vs Plantronics CS540 Headset Comparison Review

  This is a quick product comparison of the Plantronics CS530 Wireless Headset and the Plantronics CS540 Wireless Headset. So first off, let’s take a look at the Plantronics CS530.  This is an over-the-ear model, it weighs 25 grams, it gives you six hours of talk time, and up to 350 feet of distance.  This is … Continued

Can more than one wireless headset be used with the same base/phone?

Customer’s Question: Am I correct in understanding that more than one wireless headset can be used on this base (CS500 Series)?  We have numerous people who back up answering the phone when I’m not here.  I’m trying to decide if they each need a base and wireless headset.  Help! Our Expert’s Answer: If you want … Continued

Top Five Plantronics Headsets in January 2014

At Headsets Direct, we obviously sell a lot of headsets…and we are excited to share with you the Top Selling Headsets for January 2014. All of them are top performing Plantronics business-grade headsets. Take a look and be sure to let us know if you have any questions or if you are ready to add … Continued

Plantronics GameCom Headsets Update 2013

A while back (check our Blog Central) we discussed what Plantronics had to offer in the GameCom line of headsets.  Well, it’s time for an update.  Today we’re concentrating on three new models: GameCom 380, Gamecom 780 and GameCom Commander.  Whether you’re a casual gamer or one who likes to immerse himself in the sport, … Continued

Resetting the Dial Pad on Your CT14 Cordless Headset

CT901, CT10, CT12, CT14 Cordless Headsets  — What do these numbers bring to mind?  The progression of Plantronics’ efforts to provide an affordable cordless telephone with headset.  But, like all wireless connections, the link between the base and remote can sometimes break down causing, in this case, the dial pad to function incorrectly.  So if … Continued