Over a year ago, Plantronics designed a couple of electronic hook switch (EHS) cables to connect their wireless headsets to many of the Polycom phones instead of using the traditional handset lifter. Unfortunately, there are a few models (IP320, 321, 330, 331) where it’s impossible to connect the headset or EHS cable directly to the … Continued
Plantronics has announced a new design for the legendary CS family of wireless headsets. The new CS500 units have a sleek new look and improved performance with the same great reliability as the older CS series headsets. Plus Plantronics has added brand new features that make them more intelligent than ever. The new CS500 family … Continued
Plantronics will be discontinuing the CS55, CS55H and SupraPlus Wireless (CS351N/CS361N) product lines. Going forward, please transition to the CS500 Series product line which are now available. The last ship date for these products will be December 31, 2011 (or while supplies last). Plantronics CS55 Wireless Headset will be replaced with the Plantronics CS540 Wireless … Continued
“VoIP” stands for Voice over Internet Protocol, which just simply means that you are communicating or talking over the internet. When searching for wireless VoIP headsets, it’s not so much the “VoIP” that makes the difference as it is the VoIP device that is being used. VoIP does not just refer to one type of … Continued
Problem: A customer recently called us because they heard an echo or their voice when using their Plantronics CS55 wireless headset. It was working fine yesterday and now all of a sudden this echo appeared. Solution: This is a problem that customers have had with their Plantronics CS55 wireless headsets and other similar wireless models … Continued
The bottom of the base will have a white sticker starting with “B” for base. This is followed by a letter representing the Month (A=January, B=February…) and a number representing the Year (6=2006). The headset will be located under the ear cushion and follow the same letter/number combo as listed above.
I need a headset for work that will do the following – 1) Plug into a Cisco VOIP phone (the standard one you see everywhere) 2) Greatly amplify volume (so for example, if the call is very hard to hear even with phone’s volume blasting, headset would further amplify sound) 3) Has a mute button … Continued
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