The Plantronics HIC Adapter Cable was developed by Plantronics specifically for Avaya/Lucent phones. It has the Plantronics trademark QD (quick disconnect) on the end of the cable, which allows you to quickly disconnect while leaving your headset on to move away from your desk. On the other end is the phone-type plug that works with … Continued
Plantronics announced Electronic Hookswitch (EHS) and ring detection capability for Avaya’s suite of one-X products with the release of Persono® Suite 1.1 Call Control software. The Persono Suite 1.1 release makes Plantronics the only headset manufacturer to add Call Control functionality to one-X® Communicator and one-X® Agent. Plantronics line of contact center and enterprise headsets … Continued
Q: Will my Plantronics CS55/HL10 work with either a digital or analog phone system? A: With the CS55/HL10 combination you will be connecting the wireless headset base to the phone where the handset is connected. Think of it as a wireless extension of your handset. By reconnecting your handset to the front of your wireless headset base you … Continued
Q: I purchased a Y-Training Cable (part #27019-03) to use on my Avaya Phone with a HIP cord (part# 61804-03). I can not get the training cable to fit on my HIP cord, what am I doing wrong? A: Make sure you are plugging your two headsets into the two short cords on the training cable. … Continued
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