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Plantronics U10 Direct Cable – 26716-01

Rated 4.63 out of 5 based on 16 customer ratings
(16 customer reviews)


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Plantronics U10 Direct Cable – 26716-01:

U10 cable (# 26716-01) is used as a Cisco IP Direct Connect Cable which connects an H-series headset into a compatible phone.

It is also the coiled cable included with the Plantronics M-series amplifiers that a headset plugs into.

TECH TIP: Cord stretches to give approximately 10 feet of length

See notes below comparing a Direct Connect Cable with an Amplifier.

TECH TIP: Cisco headset compatibility guide

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Plantronics U10 Direct Cable – 26716-01

Compatible with: M10, MX10, M12, M22 and Cisco IP Compatible Telephones

Understanding Direct Connect Cables vs. Amplifiers:

When using any H-series headset, a Direct Connect Cable or amplifier is required to plug in between your headset and phone.  Using a Direct Connect Cable will save you money versus an amplifier, but an amplifier will provide optimum sound quality and volume controls.

Direct Connect Cable:

  • Less expensive
  • Easy to install into headset port
  • Takes up virtually no desk space
  • Limited to use with compatible phones only (Your future phone may not be compatible and require an amplifier)

Amplifier: (Plantronics M22)

  • Compatible with most phones
  • Battery or AC powered to provide optimal sound quality
  • Speaker volume adjustment
  • Microphone volume adjustment (Key point that Direct Connect Cable doesn’t have)
  • Lifting handset with each call may be required, depending on your phone

Additional information




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16 reviews for Plantronics U10 Direct Cable – 26716-01

  1. Rated 5 out of 5


    Great and fast delivery!

  2. Rated 5 out of 5

    helping hand

    does exactly what is needed for our personnel

  3. Rated 3 out of 5


    Not many “forgot” they were plugged in but those that did nearly re-arranged their desktops.
    Cord has good strong connection which we hope will have longevity.

  4. Rated 5 out of 5


    Good product, works great so far

  5. Rated 5 out of 5


    Delivery was prompt and packaging was secure.

  6. Rated 5 out of 5


    Everything came as ordered and in a timely manner.

  7. Rated 5 out of 5

    wallace water

    Awesome customer service to make sure it was compatible with our system!!

  8. Rated 5 out of 5

    johns song

    I’ve had this cord and a headset for years, and have never had any trouble. When two other people in my office wanted one, I recommended this. It is great to be able to wear the headset and disconnect it from the direct cable and be able to move around the office.

  9. Rated 5 out of 5

    Michele E

    Compatible with our phone system. No problems at all…will purchase again when needed.

  10. Rated 5 out of 5


    Staff quickly answered our questions and gave us the needed information to address our issue.

  11. Rated 3 out of 5


    Product worked well, once we got the correct cable.

  12. Rated 5 out of 5


    Great connection and no feedback or cracking in the line. Snaps in to headset with ease.

  13. Rated 4 out of 5


    After I received the correct one it works fine

  14. Rated 5 out of 5

    Tail Activewear

    Great connection and no feedback or cracking in the line. Snaps in to headset with ease.

  15. Rated 4 out of 5

    Kaya H

    One point of connection became loose on one of our headsets and replacing this cord fixed the problem. This was an easy and affordable fix.

  16. Rated 5 out of 5

    Paula B

    We have been using these cables for over 20 years and have absolutely no problems with them. They work great. We have 50+ phones that use them and very seldom do they go bad and need to be replaced. They are an essential part of our service to all of our members.

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