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Plantronics EncorePro HW720 Headset

(Premium Series)

(15 customer reviews)


Available on backorder

  • Same Day
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Plantronics HW720 Corded Headset:

  • Premium business grade series weighing only 78 grams
  • Noise-canceling mic for average to loud environments
  • Exceptional sound with leatherette ear cushions
  • Quick-Disconnect lets you unplug and walk away
  • Support Sold Separately – See Below
  • Remember…an amplifier or direct connect cable is required
  • Same Day Shipping On In Stock Items
  • Warranty 2-Years
  • 30-Day Returns
  • Latest Date Codes
Featured Videos
What To Consider
Plantronics Training Video SupraPlus EncorePro

Plantronics EncorePro HW720 Wireled EncorePro

The Plantronics EncorePro HW720 headset is built with premium lightweight nylon composite materials providing an ultra-lightweight design and taking comfort to a new level. Plush leatherette ear pads provide all-day comfort, and the reinforced, lightweight headband provides strength and durability. The extendable microphone ensures precise positioning so customers hear every word. And with high-frequency wideband response, the EncorePro ensures crystal-clear, efficient customer communications.

Plantronics EncorePro HW720 EncorePro Benefits:

  • Truly the “Best of the Best” in commercial grade wired headsets
  • Covering both ears keeps you focused on your caller
  • Freeing your hands for typing and writing increases productivity
  • Luxurious comfort means you’ll forget you’re wearing the HW720
  • Superior audio quality helps in never asking to repeat information
  • Quick-Disconnect cord allows you to easily walk away from your desk
  • Ultra light-weight design using premium nylon composite materials
  • Plush leatherette ear pads provide all-day comfort with the HW720
  • Reinforced, lightweight headband provides strength and durability
  • Extendable microphone ensures precise positioning

• FREE clothing clip included for better cord management
• FREE protective carrying case included
• FREE technical support with purchase

• Need help?  Call us and talk to a Real Person!

Unprecedented comfort and clarity meets sleek design with the HW720 EncorePro:
+ Premium materials
+ Sound isolating
+ Extendable microphone



Plush ear cushions and premium lightweight materials provide hours of comfortable wear.  Never before has a headset fit so comfortably that you’ll routinely forget you have it on.  With the leatherette ear cushion and adjustable headset you’re sure to find the perfect fit for all day wearing.



Plantronics EncorePro in UseSTAY FOCUSED

High-frequency wideband support ensures crystal clarity during customer conversations with the EncorePro HW720.  Hearing better means never mis-communicating important information or the need to ask for something to be repeated.  Hear everything correctly the first time by covering both ears, keeping you focused on your caller and not distracted by noise and other happenings in your office.



Plantronics Encore Pro Telescoping MicrophoneEXTENDABLE MICROPHONE

Ensures precise microphone positioning so customers hear every word.  The noise-canceling microphone of the Plantronics EncorePro HW720 extends and is low-sitting which allows  you to position the tip of the microphone at the edge of your mouth for perfect placement.  This allows your caller to hear your voice as it cuts down on background noise around you.



Plantronics EncorePro Headset - Dual SpeakerADVANCED ERGONOMIC DESIGN

Provides superior balance, fit, comfort and can be worn on either ear.  Having the flexibility of a headset to be configurable for either ear and also an adjustable headband sets the HW720 EncorePro far apart from would-be competitor headsets.



Headsets Direct - Headsets 101 GuideNOT SURE WHERE TO START?

Check out our popular Headsets 101 – Ultimate Guide to Understanding Headsets which is constantly being updated to keep you informed on using the Plantronics EncorePro HW720 and any other Plantronics headset you’re interested in.  With numerous pictures and detailed headset information, you will fully understand what connects where and what’s needed for any application you may have.


Headset Features:

  • Superior comfort and lightweight. Plush ear cushions and premium lightweight materials provide hours of comfortable wear.
  • Dual ear design. Covering both ears keeps you focused on your caller and never distracted by your surroundings
  • Extendable microphone. The HW720 ensures precise microphone positioning so customers hear every word.
  • Advanced ergonomic design. Provides superior balance, fit, comfort and can be worn on either ear.
  • Choose your preferred fit:
    – Single earpiece (HW710 Monaural) can be worn on either ear lets you hear the conversation and what’s going on around you.
    – Dual earpiece (HW720 Binaural) – cuts out distracting background noises.
  • Quick Disconnect™ feature lets you walk away from your phone while still wearing your HW720 EncorePro headset.
  • Adjustable clothing clip.
  • Supports AudioIQ® and Clearline™ audio technologies.
  • Ensures precise listening level, sophisticated hearing protection and superior audio performance.
  • Warranty: 2-Years for Unsurpassed Durability
  • Operating Frequency: High-Frequency Wideband
  • Headset Weight: 78 Grams
  • Compatibility: Plantronics Amplifier, Adapter Audio Processor or Direct Connect Cable
  • Wearing Style: Binaural / Dual Ear
  • SKU # 78714-101 (formerly 78714-01/ HW301N)
  • UPC: 017229128491
  • HW700 Series

Additional information




Desk Phone/PC/Mobile (Additonal Cable or Amplifier Required)

Headset Wearing Style

Headband Dual Ear

Headset Weight

78 grams

Part #





Same Day Shipping On In Stock Items


30-Day Returns



15 reviews for Plantronics EncorePro HW720 Headset

  1. Marie (verified owner)

    Purchasing was easy and communications from Headsets Direct is outstanding. This is the best headset – comfortable, reliable, amazing noise cancelling! Highly recommend!

  2. Andy (verified owner)

    Great headset. Very clear sound and comfortable.


    The HW720 works great with ShoreTEL and is a good looking headset. Worth paying a few more dollars if you are also looking at the HW520. No complaints.

  4. Jerry

    This headset solves most of the issues I have had with other headsets. With the speaker for both ears, it helps with my poor hearing, and also blocks out office noise. The sound quality is great, better than every other headset I have used. Keep in mind my other head sets are 20+years old. I have had no complaints from individuals I am speaking with on using a head set. With the others, I would get the occassional comment of them not hearing my conversation well. The one item that is frustrating is that the speakers pivot to 90 degrees and I need to pivot them to put them on my ear. Unfortunately, the pivot spring is strong enough to cause the speaker with the microphone to pivot while I am wearing it. Other headsets are set in place, not causing this problem. With how much time I spend on the phone, a model of over-the-ear might be more comfortable than on-the-ear. I realize they would be more bulky, which is probably why they are not made. With my hearing loss, these are a lifesaver. Thank you for this product.

  5. ar

    Easy to work, comfortable, good sound quality.

  6. Estate agent

    Very comfortable with exceptional clear sound.

  7. Raol

    I would never have figured out what I needed from the Amazon site. This is a great headset when you have the right adaptor.

  8. AJ

    We have ordered this headset time and time again. Everyone loves the dual ear pieces! We have always had the best customer service and purchasing experience with Headsets Direct.

  9. Edie

    This headset is well worth the minimal investment. The quality of both parties is phenomenal! I am very pleased with these headsets and the sleek style that brings a greater sense of professionalism with it.

  10. Freddie

    The sound and volume are great on both my Grandstream phone and my iPhone with the respective direct connect cables. Spoke to Headsets Direct before I bought the headset and found out the direct connect cable Grandstream recommended wasn’t the right one.

  11. Sherry


  12. rickg

    Adequatre head set, but I may be ordering the amplifier soon just to get more volume. The ear piece without the mic tends to turn in, but it’s not really a big deal

  13. MissTee

    Quick shipping. Thanks so much!

  14. Deb

    It has good sound quality. Very good price

  15. Lanese

    I work in a large medical call center. When i first used this headset, i thought my phone was ringing out loud. I looked around to see if everyone could hear my phone ringing. AMAZING!!!!

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