Electronic Hook Switches (EHS) communicate electronically with your phone giving your wireless headset answer/end and ring alerts remotely. The use of an EHS cable eliminates the need for an HL10 handset lifter.
Plantronics has several EHS adapters, each being unique to a specific telephone and wireless product.
We strongly suggest confirming compatibility with us before purchasing.
TECH TIP: EHS Compatibility/Installation Guide
Compatible with the following headsets:
CS500 Series: CS510, CS520, CS530, CS540, and all -XD variants
Savi 700 Series: W710, W720, W730, W730, W740, W745 and all -M variants
Savi 8200 Series: W8210, W8220 and all -M variants
Compatible with the following phones:
Avaya 2420, 4610SW, 4620SW, 4610, 4620, 4621SW, 4622SW, 4625SW, 4630SW, 5420, 5610, 5620
Note 1 = Ring detect cable required (included with AWH headsets and Savi adapters)
Note 2 = AWH headsets require PLT p/n 75011-01 (8400 Cord) – order from Specials (no-charge – contact Plantronics)
Note 3 = 1600/9600 Bluetooth Option Module (p/n 700383789) available
Note 4 = 24XX and 54XX phones require firmware 4.0 and greater
Note 5 = 46XX and 56XX phones require 1.8 firmware or greater
Note 6 = Europe phones Only – Phone software needs to be greater than T150. Only works on Integral 55 switch and not on Integral 5, IP Office and Communications Manager
Note 7 = Europe phones Only – EHS with Integral 5 PBX rev R3.0 or greater and phone rev T29 or greater, on Integral 55 phone rev T110 or greater
Note 8 = Europe phones Only – EHS with IP Office switch rev R6 or greater and phone rev R3.0 or greater, on Communications Manager switch rev 5.2.1 or greater and phone rev R3.0 or greater
Note 9 = If you are NOT using a sidecar with 4600 series and 5400 series phones, use APV-66 (CS500, Savi W700 series headsets) or APV-6B (older CS wireless headsets). If a sidecar is used with selected 4600 series and 5400 series phones, the EU24 port on the phone is taken up by the sidecar cable. Use EHS cable APV-63 (CS500, Savi W700 series headsets) or APV-6A (older CS wireless headsets) instead
Note 10 = Has built in Bluetooth which will pair with BT 2.1 devices with 3.1 Service Pack 2
Note 11 = Connect an adapter cable 40287-13 between the EHS and the phone when using a CS headset
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