Electronic Hook Switches (EHS) communicate electronically with your phone giving your wireless headset answer/end and ring alerts remotely.
The use of an EHS cable eliminates the need for an HL10 handset lifter.
Plantronics has several EHS adapters, each being unique to a specific telephone and wireless product.
We strongly suggest confirming compatibility with us before purchasing.
TECH TIP: EHS Compatibility/Installation Guide
Compatible with the following headsets:
CS500 Series: CS510, CS520, CS530, CS540, and all -XD variants
Savi 700 Series: W710, W720, W730, W730, W740, W745 and all -M variants
Savi 8200 Series: W8210, W8220 and all -M variants
Compatible with the following phones:
Cisco SPA512, SPA514 & SPA525G2
SPECIAL PROGRAMMING FOR CISCO TELEPHONES:
Phones should be running firmware version 7.5.2b and above to support EHS cable. APC-45 cable needs to be plugged into the 2.5mm headset port of the phone.
Plantronics EHS should be selected in the web interface (CISCO Call Manager) under Voice–>User–>Audio–>EHS type–>Plantronics
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– January 23, 2019
Cisco SPA 525G2 REQUIRED ITEM – I received my SPA 525G2 phone, but when purchasing the phone it needs to say that the phone will not work without an APC-45 if using with a Cisco SPA 525G2 evidently. I’ve been trying to get to the bottom of this for several days and finally have. Plantronics told me if you use their SAVI 8210M with a Cisco SPA 525G2 you must have an APC-45 in order for the Cisco phone to work properly.
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