P5 Poly+ Support Services


P5 Poly+ Support Services

  • Expert live tech support from the manufacturer
  • Priority calls move you to the front of the line
  • Unlimited 24/7/365 technical support
  • Next Business Day advance hardware replacements
  • Poly Lens included with premium insights and management tools
  • 3-year support plan for extended coverage
  • Price per device linked to serial numbers




Rest easy knowing your personal conferencing devices are performing at their best with Poly+. With Poly Lens technology included, you get exclusive premium features, insights and management tools necessary to keep employee devices up, running and ready for action. Poly+ gives you and your teams access to Poly experts no matter when you need it. Advance hardware replacement with pre-paid next day shipping means your users are always ready for work.

Poly+ Support Services



  • Remote enterprise IT end user support and troubleshooting: Control your personal device estate remotely and get end users back up and running fast with premium insights and management
  • Premium network monitoring features: Only with Poly+ you get optics and insights into your work from home and in office network health to help diagnose network issues accelerating resolution and minimizing downtime
  • Unlimited, 24/7/365 technical support around the world: Help how and when you need it — phone, chat, web, live video
  • Advance hardware replacement*: Replace your device the next business day, before returning your faulty one
  • Exclusive Professional Services discounts: Save your business time and money with select discounts during your contract term
  • Enhanced notification capabilities: Stay apprised whenever and wherever you are with customized notifications, so that you can take action at a moment’s notice
  • Single-app support across Poly personal conferencing solutions with Poly Lens: Control your personal device settings, ensure up to date software, and advanced troubleshooting tools

* Poly Advance Part Replacement Information


Poly Lens Software

Keep employee devices up, running and ready for action. Poly Lens makes collaboration better for your employees no matter where they work or the compatible device they choose. What you get is better line of sight on device health and adoption rates. And oh yeah, less help-desk tickets. Did we mention simple? You can quickly get started remotely provisioning, monitoring and troubleshooting from a single pane of glass. And since Poly Lens is cloud-based, it’ll scale with you, maintaining security without all that heavy overhead of traditional IT management.


Poly Lens Cloud Management

Centralized control at your fingertips. Controlling your entire voice, video, and headset estate just got a whole lot easier. Easy account access, quick onboarding, and policy-based provisioning saves you time and effort. Providing a consistent level of software results in better user experiences and easier troubleshooting.


Poly Lens Cloud Management

Show them your IT superpowers. Get the software that gives you superhuman visibility into modern workspaces across the entire organization, with a spotlight on how devices are being used. You’ll make a real impact in support and future investment planning through intelligent newsfeeds that aggregate raw data into insights that show system trends of offline, online, in-use and more.


Poly Lens Cloud ManagementCloud-powered without the heavy IT lift. Forget about the heavy overhead that came with traditional ways of buying, powering and maintaining servers. With Poly Lens, you can scale for thousands without sacrificing security. Now you’re free to focus on the big stuff.


3-Year (PPP5-3) SKU: 487P-87070-312

Visit Poly Lens to download.

For use with: Poly P5


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We Make Your Life Easy!

  • Headset / IT Specialists Since 1996
  • Shipping From Multiple Manufacturer Fulfillment Centers for Greater Inventory
  • Authorized Dealers (Unlike 3rd party sellers on Amazon, eBay, etc.)
  • Real People To Simplify Solutions, Verify Compatibility and Meet Delivery Deadlines
  • Guaranteed Genuine Product with Full Warranty and Support
  • Discounted Pricing with Additional Quantity Discounts Available
  • Same Day Shipping On Most Orders (12:00pm MST)
  • Free Technical Support For Our Customers
  • Out-of-Box Failures Are Replaced Quickly At Our Expense
  • Expedited Warranty Replacements
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