Choosing the Right Telephone Headset

As little as 10 years ago, the choices of telephone headsets for your home or office were few, and vendors were limited. Now with the advent of new technology and the internet, the choices are great, and suppliers are plentiful. Choosing the best headset for your application, and finding a company that knows and understands … Continued

What Model Phone Works Best with My Headset?

Those of you who have ever called Headsets Direct in search of a headset for an office phone have often heard the question:  What’s the make and model of your phone?  While some may think of it as lengthening the selection process since, after all, they already know what headset they want, the question is … Continued

Plantronics Blackwire C720 UC Headset (PC + Mobile)

I was really excited about the Blackwire C710 and Blackwire C720 headsets when Plantronics finally released information on them. We receive calls from time to time from customers asking for either a headband style or a dual-ear style headset for their Bluetooth mobile devices.  These headsets will cover both options plus work with your PC or … Continued

Microsoft Lync Communication Platform

Microsoft Lync became available in January 2011.  It was formerly called Microsoft Office Communicator.  The full-featured desktop version of the client requires Windows 7, Windows Vista, or Windows XP with Service Pack 2 or newer.  It is an instant messaging client used with Microsoft Lync Server or Lync Online.  It’s available with Microsoft Office 365 … Continued

Plantronics Top Five Computer Headsets of October 2012

1) Blackwire C320-M – The Blackwire C320-M Dual-Ear Headset is optimized for Microsoft, Lync 2010, and Microsoft OCS 2007.  It’s a great headset for any call center environment.  The unique Dynamic EQ feature optimizes sound quality and adjusts settings on the fly, creating outstanding sound for voice, music, and multimedia.   2) Blackwire C310-M – The Blackwire C310-M affordable headset … Continued

ThreeWill’s Popcorn App Integrates Headsets, Incoming Calls and Salesforce.

Incoming call? Answer It Through Popcorn on Your Computer Headset.   Popcorn is an innovative app that helps you better respond to incoming calls by pulling in information from Salesforce about callers and by making it convenient to complete important tasks, like logging calls. Popcorn facilitates better conversation and follow up through improved context about … Continued

Top Five Plantronics Headsets/Computer Headsets – August 2012

1) Blackwire C610 – The Blackwire C610 is perfect for webinars and conference calls and performs with excellence even in noisy environments.  It has a flexible boom microphone for a custom fit just for you.     2) Blackwire C420 – This headset offers crystal clear audio, soft ear cushions, and is durable for all professionals.  You … Continued

How Do I Choose the Right Wireless PC Headset?

How do I choose the right wireless PC headset can really be answered fairly quickly by saying that first you need to determine what you want to do with the headset; be it using it like a phone, do webinars, gaming, or perhaps all three.  Plantronics offers quite an array of top quality headsets, from the … Continued

IT Solutions in the Headset World

Information Technology (IT) is what seems to drive business today.  Just about every company has its IT department made up of personnel trained to help it run smoothly.  They can work on anything from maintaining computer mainframes, to fighting viruses, to programming a simple phone.  Speaking of the simple phone, or PlainOldTelephoneS (POTS for short), … Continued

Lync Audio Devices

No doubt you noticed the latest blog about Microsoft Certified Devices.  Now we’re going to expand that list and let you know what else is available in Microsoft Lync audio devices.  And, of course, Plantronics, the leader in audio technology, is at the forefront of providing innovative headsets for this new way of staying connected … Continued