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With so many headset choices, here’s some help to get you started!

Problem: My boss has decided to purchase headsets so we can be more productive, better able to multitask, and hopefully avoid neck, shoulder and back problems from cradling our telephone handsets while trying to use the computer.  However there are so many different headset styles and we have 6 employees to try to please!  What do you suggest?

Headset Q&ASolution: Choices, choices, choices . . . sometimes it’s difficult to make the right decision.  When you are trying to purchase headsets for a number of people and you would like to please everyone, the safest way may be to order convertible headsets.  So what exactly is a convertible headset?   It is a headset that can be worn multiple ways.  It comes with both a headband and an ear loop, which means your employees can choose which style is most comfortable for them.  A third wearing option is to order an accessory neckband which is worn behind the head.

Plantronics has several convertible corded headsets to choose from.  The S12 is a consumer grade headset & amplifier system designed for budget conscious companies, or individuals working from home.  Consumer grade headsets are good quality, affordable and they are complete plug and play systems.

For companies interested in higher quality and more durable units, we have two commercial grade headset models to choose from.  The H141 is the most popular and you can order it with a voice tube or with the noise cancelling microphone (H141N).  The second option is the H171 and it also comes with either a voice tube or a noise cancelling microphone (H171N).  The H171 has a unique headband that comes with two temple pads, one on each side, rather than the typical headband that has a temple pad on one side and an ear cushion on the opposite side.  Please note that with all of our commercial grade headsets you will also need to order either an amplifier or a bottom cable so that you can plug into your phone.

Today’s wireless headsets provide crystal clear communication and the ability to answer and end your calls when you are away from your desk! Plantronics manufactures two wireless headsets which are convertible, the CS55 and the Savi WO100.  The CS55 is the most popular headset we carry! Not only is It convertible, it also offers excellent clarity and tone quality.    The Savi W0100 plugs into your computer through the USB port and also plugs into your office phone.  This convertible unit allows you to switch back and forth between your phone and using VOIP software on your computer with just the push of a button.

Headsets Direct can help you find the right choice for you and your employees.  We offer a 30 day satisfaction guarantee, so if you need to exchange a unit for a different model, we will be happy to do that for you.  If you prefer a refund on your purchase price( less the shipping) we will be happy to accommodate your wishes.  At Headsets Direct our technicians are trained to ask the right questions to find out what your specific needs are, and to provide you with the information you need to make the best decision for your company.

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