Q: We have Cisco IP Phones; do we need to invest in wide band headsets for our phones? A: If you have a newer, IP Phone System, wide band headsets will provide improved audio quality and clarity. If you don’t have a phone system that is wide band, purchasing a wide band headset may not result in a noticeable difference for you. Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website