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What is Unified Communications (UC) as described by Plantronics?
Unified communications literally means unifying the communications you use every day – desktop phones, softphones, mobile phones - with applications like email, instant messaging, video conferencing, web conferencing, Skype, and desktop sharing – anytime and anywhere around the world. The common interface among these applications is what makes unifying these communications work so efficiently.
You may not realize it but if your running multiple applications, like instant messaging and email, on a PC then you already are taking advantage of UC – you just might not have elevated it to voice yet – and that's where Plantronics headsets come in.
The benefits of Unified Communications are clear:
• Enhanced business processes
• More effective collaboration
• Clearer communication
• Enhanced productivity
• Improved efficiencies
• Cost savings
Some of the leading providers of Unified Communication systems are Avaya, Cisco, IBM and Microsoft.