Mon - Fri: 6:30 am - 4:30 pm
Arizona - Pacific Time
Closed Saturday & Sunday
Rick, Sales Manager
Having joined HDI in 2010 as Sales Manager, Rick generates great enthusiasm in sales and warehouse operations. He brings over ten years of distribution management experience, as well as a double Bachelor of Science Degree in Finance and Management. His vast experience continues to improve the HDI team, and therefore, the customer's experience.
"My favorite headset is the Savi W720 because of the ability to integrate my desk phone with my PC with one wireless headset"
Alfred, Sales & Support Specialist
As part of our technical expertise team, Alfred joined HDI in 2003 as a Sales and Support Specialist. His many years of service, experience and attention to detail support his wealth of headset knowledge and ability to help the customer efficiently.
"I like the W720. It offers superior sound, covers both my ears and it's very easy to switch between my phone, PC and mobile”
Sue, Sales & Support Specialist
Having joined HDI in 2006, Sue is a seasoned Sales and Support Specialist. Her vast headset knowledge and interest in new technology continues to lend a helpful perspective to our customers.
“The WO200 is my favorite headset because I can hear more clearly with an ear-bud in my ear.”
Kathy, Sales & Support Specialist
Joining Headsets Direct in 2012, Kathy brings many years of experience in sales and customer service. Her interest in technology and desire to succeed lend added strength to the team and, ultimately the customer.
"After wearing many different headsets I love the Savi W720. The dual ear headset style is great for being able to focus on my customer, and not be distracted by my surrounding. I never have complaints about not being able to hear me, and the sound quality is excellent.”
Debra, Accounting Manager
Debra joined the HDI family in 2008 as Accounting Manager. Her background includes many years of experience working in municipal finance and auditing. As head of the Accounting Department, Debra ensures that our customers' information is secure and protected.
"My favorite headset is the WO100. It’s comfortable and user friendly."
Janis, Administrative Assistant
Janis joined HDI in 2010. As an administrative assistant, she assists in processing and shipping orders, upholding HDI's pride in same-day shipping on most orders. With over 20 years of experience in administrative capacities, Janis brings a variety of skills and experience to our team.
“Since I like to walk and jog while listening to music, I am very pleased with the new Plantronics BackBeat Go Wireless Earbuds. The wireless earbuds are so versatile; I can pause my music to take a phone call then easily return to the music using the inline controls. There are no wires to get in my way while working out, and with the various eartip sizes, the earbuds stay comfortably snug in my ears.”
Sandra, Warehouse Technician
As a warehouse technician and valuable member of HDI since 2007, Sandra processes headset repairs and prepares orders for shipping. Sandra’s dedication to quality and accuracy completes a pleasant buying experience for our customers.
“My favorite headset is the H101N, as I use it daily. The comfort of the over the head style and soft ear cushions are most appealing to me. The noise canceling microphone in this unit allows me to hear clearly, even when other conversations may be going on around me.”
Dave, Warehouse Technician
With many years of distribution experience, Dave has been a warehouse technician at HDI since 2010. Dave’s dedication ensures accuracy of inventory to ensure proper fulfillment of customer orders.
“My favorite headset is the MX200. The single earpiece of the headset provides compactness, comfort, and ease of use. It also works great under my (motorcycle) helmet while riding with no discomfort.”
Leigh, Human Resource Director
As Director of Human Resources, Leigh’s many years of experience in business management ensures that HDI employees are the most qualified and trained experts in their field, which in turn translates to the best buying experience for our customers.
"My favorite headset is the W730. The distance I can walk from my desk is amazing, increasing my productivity ten-fold. And, my callers don’t even know that I’m using a headset!"
Wayne, Marketing Director
As Director of Marketing and with an extensive computer background, Wayne maintains the HDI website, keeping it up to date with new products and information that assists customers with their purchases.
"My favorite headset is the Blackwire C420. The dual-ear design blocks out all background noise and the noise canceling mic only picks up my voice as I’m making product videos."