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Cordless Headsets

Plantronics Cordless Headsets Allow You to Get More Done:  When you need to get more done, a cordless headset is becoming an easy and inexpensive solution to improve productivity.  A standard corded headset is an excellent tool to be hands-free but when you cut the cord with a cordless headset, now you roam your office while continuing your conversation.  No longer are you placing customers on hold while you run to the other room for documentation.  With a cordless headset you can walk to the other room, retrieve the documentation and head to the fax machine without your customer ever knowing it.

 

Cordless Headset Solutions from Plantronics - Plantronics currently has many cordless headsets in its product portfolio, with new products on the way. See below for the cordless headset that’s right for you.

 

 
Plantronics CalistoPro Cordless Headset Plantronics Calisto Pro

No ordinary home office phone, the Calisto™ Pro Series hands-free phone system gives you unsurpassed clarity, hands-free mobility, and versatility - everything you need to stay connected and get down to business. Its integrated multi-function Bluetooth® headset allows you to remotely answer landline, VoIP and even mobile phone calls. And with its noise-canceling microphone and extended mouthpiece, you’ll sound professional wherever you’re working. Combined with a compact handset with flip-up waist clip, built-in speakerphone, interference-free DECT™ 6.0 technology, and ability to download Outlook® Contacts, the Calisto Pro Series offers unprecedented levels of versatility and freedom in the home office and beyond.


DECT Frequency

DECT stands for “Digitally Enhanced Cordless Telephony”, which is a type of wireless technology used in certain Plantronics headsets such as the CS50, CS70, CS351, CS361, and CalistoPro among others.  It operates at the 1.9GHz frequency.

Understanding the Differences Between 900MHz and 2.4GHz Cordless Headset Systems

When it comes to deciding on the right communications products for business, the key to finding the ideal solution lies not in “speeds and feeds,” but rather in finding the device best suited to fit a company’s needs. In telephony, the best device is the one that most cost effectively and efficiently meets those needs. Increasingly, companies are turning to cordless headset systems to help their employees go completely hands free, and to add new freedom to the way they currently conduct their business. The mobility afforded by cordless headsets and the ability to multi-task contribute to a much more productive workforce. Trying to decide which cordless headset system to buy shouldn’t come down to 900MHz headsets or 2.4GHz headsets based on frequency alone, because neither frequency is necessarily better than the other. Each headset and its corresponding frequency are different, and the overall quality of a cordless product is not directly related to frequency. Companies should decide which cordless headset system to purchase based on what they need it to accomplish for their business. The key to being able to make this educated choice lies in understanding the importance of features such as range, audio quality, talk time, comfort, security and their associated benefits.

Frequency
When we talk about 900MHz devices and 2.4GHz devices, we are talking about the signal in which the device transmits—a signal that is made up of frequency and a modulation. Frequency represents the number of times, or cycles, per second that a wave cycle occurs. Higher frequencies have more cycles in a given time period and can affect range, talk time and user density. Modulation is the method of transmission, or the addition of information to a signal carrier.

 

Here are some basic points on 900MHz and 2.4GHz:
• In wireless products, the length of an antenna is inversely proportional to the frequency; the lower the frequency, the longer is the antenna, and the higher the frequency, the shorter is the antenna. Typically, the longer the antenna, the more energy efficient the device.
• Lower frequency wireless devices can have better range and provide better obstacle penetration than higher frequency devices.
• Lower frequency devices can have longer talk times and require less power than higher frequency devices.
• All other things being equal, 2.4GHz devices work in a larger frequency band and they can offer more channels and greater potential density than lower frequency devices.
• 2.4GHz devices operate on a frequency band that is a worldwide standard, which is increasingly becoming a business standard. Examples of wireless technologies utilizing
this frequency are Bluetooth™ and 802.11b (WiFi).

Density
Another important aspect to consider in helping to make the right cordless headset system decision is user density. User density refers to how many cordless units can be used in one space before interference begins between those units. This can be a critical issue in environments where a large number of employees use cordless units within close proximity of each other. Higher frequency devices are becoming increasingly popular in larger, enterprise-level businesses—a popularity that could potentially make cordless headset solutions using the same frequency a liability.

For example, 802.11b (WiFi) is the standard for wireless Ethernet and is included in a growing number of laptops and personal digital assistants (PDAs). Bluetooth is the specification for a small-form factor, low-cost radio solution that provides wireless connectivity between computers, mobile phones, headsets, PDAs and other portable handheld devices. Both 802.11b and Bluetooth devices operate at the 2.4GHz frequency. As these devices continue to multiply in the work place, 900MHz cordless headsets could have less potential interference with these other technology products than do 2.4GHz cordless headsets.

In Summary :
• A mix of different frequency devices has less potential to cause interference than a quantity of devices using one particular frequency.
• Density is also dependent on the environment, with each situation being unique. A building’s layout and employee distribution within a defined space is a key determining factor.

What Plantronics Offers:
Frequency is not a feature or user benefit. It is simply a technology, which is used in combination with other technologies to create a solution for a company’s needs. For example, frequency does not affect features such as basic audio quality, security or authentication. Nor does it affect talk/standby time and overall product usability. Comfort, reliability and durability are also not dependent on frequency. All of these features are of importance to the customer, but frequency, as an underlying technology does not play a central role in determining if these features meet the company’s needs. Ultimately, what matters most in helping to guide companies toward making the right decision concerning which cordless headset to purchase, is remembering what the company really needs. In a typical office environment, a quality cordless hands-free communication product focuses on four basic needs:
• The ability to be mobile and multitask
• Quality audio
• Secure conversations
• Headset comfort
 


Other headset choices to consider:
     Wireless Headsets for the office
     Wireless Bluetooth Headsets for your cellular phone
     Wireless Headsets for your home
     Corded Headsets for the office
     Corded Headsets for your cellular phone
     Corded Headsets for your home

 

Plantronics® is a trademark or registered trademark of Plantronics, Inc.

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