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1 |
Cords |
Corded headsets are the least expensive,
easy to install and use, provide the best quality, and are
extremely durable.
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2 |
Wireless |
Wireless headsets increase your
productivity allowing you to roam and multi-task. The
quality is nearing that of corded headsets, and battery life
is becoming a non-factor with newer technologies.
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3 |
Grade |
Commercial grade office headsets last
longer, have better quality and have more wearing choices to
pick from. Replacement accessories are also available to
make your headset look and perform like new when needed.
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4 |
Compatibility |
Avoid
frustration and make sure that the headset is compatible
with your phone. You may need an amplifier, a direct connect cord or special
adapter for your headset to function properly. A distributor with
properly trained customer service staff can help you ensure
compatibility.
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5 |
Comfort |
Find a headset that’s
comfortable. If it’s not comfortable, you won’t use it and
you’re wasting your money. When you find the right headset,
it should be lightweight, fast and easy to put on and you
should forget you are wearing it.
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6 |
Usability |
Make sure that you’re
using the headset and it’s not using you. Find headsets
that have long battery life and minimal recharging if
required.
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7 |
Durability |
How well a
headset holds up is another key factor in the selection process. Make sure that any ear pieces
or headbands are attached securely to the headset and avoid any lightweight,
flimsy looking attachments.
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8 |
Exchanges |
You are busy
and you may not be able to give your new headset a fair test
run if you only have a few days for exchanges/returns. When
choosing a headset supplier, look for a 60-Day return
policy.
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9 |
Warranty |
It is
important to understand the handling of warranty problems
and length of warranty before you purchase. Some retailers shorten
the actual warranty provided by the manufacturer hoping that
you will purchase a new unit instead of asking about a
replacement.
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10 |
Price |
The saying
“you get what you pay for” applies to headsets as well.
You may be tempted to save money and purchase your headsets
on-line at an auction or from a distributor that only "moves
boxes" but soon discover you are missing cords, ear pieces, headbands or
other accessories.
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Bonus |
Satisfaction
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All headsets
are not created equal. You can find $40-50 headsets from your local office supply store
which will only frustrate you and leave you with a negative feeling
toward headsets. Once you find a high quality, durable and comfortable
headset, you will find complete satisfaction and you will never talk on
the phone without a headset again.
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