“VoIP” stands for Voice over Internet Protocol, which just simply means that you are communicating or talking over the internet.  When searching for wireless VoIP headsets, it’s not so much the “VoIP” that makes the difference as it is the VoIP device that is being used.  VoIP does not just refer to one type of device, meaning for example that VoIP could be referring to soft phone software used on a computer and laptop or it could be just referring to a regular type IP “hard phone”.  A regular type IP hard phone will look just like a standard traditional telephone, but it communicates over the internet instead of a traditional phone line.  So when looking for a wireless VoIP headsets, it really does depend on which type of device that you are actually using, whether it be a computer or IP telephone.  Wireless VoIP headsets may either have some sort of USB cable connected to the headset base unit or adapter such as a USB Bluetooth dongle to connect into a computer, or it could have a cable with a regular phone type connection which would plug into either a dedicated headset jack (typically for Cisco 7940, 7960 & 7970 model phones) or the handset receiver jack (which is the most common) on the base of a telephone.  There are a few different wearing styles to choose from when searching for a wireless VoIP headsets.  You can get a traditional over the head style in either a single or dual ear version such as the CS351N and CS361N, you can get an over the ear model with an ear bud that goes in your ear such as the CS70N and the Savi W430 USB, or you can get a convertible model that comes with both a headband and ear loops so that it can be worn either way such as the CS50-USB and the CS55.  We even have wireless VoIP headsets that will connect to both a telephone and a computer such as the Savi Office series WO100, WO200, WO300 and WO350.  So once you know exactly which VoIP device you will be using, finding a wireless VoIP headset is a snap.

To mute the headset microphone on the Plantronics WO100 Savi, you need to push the “-” button that controls your speaker volume forward ( push forward towards the end of the microphone ) for at least 1.5 seconds until the talk button indicator light becomes solid red.  Your will also hear an audible notification through the headset speaker.  By pressing the button forward a second time you will turn off the mute feature allowing your caller to hear you again.

You can also mute the headset microphone within the PerSono Suite software that’s included with the Savi.  In the past the included software was only helpful with drivers and digital user manuals.  This software package is very different and installing will provide many great benefits when using the Savi headset.  Once installed you will have the PerSono Suite icon in the lower right toolbar.  With a click of the icon, you will visually see a triangle showing your headset, computer and telephone.  At any time you can simply click on your headset at the top of the triangle to mute the microphone.  When muted, the headset will change from green to red.  Click on the headset icon a second time to turn the mute off and resume your conversation.

As you can see, Plantronics has made it easy to mute the headset microphone on the headset or using the PerSono Suite software.  If you have questions on muting the headset  microphone or anything else please visit our product page for the Plantronics WO100 Savi.

One of the great features you’ll want to be sure and use with your Savi WO100 convertible wireless headset is its ability to add up to 3 additional headset users to a call.  Think of it as a conference call with headsets but instead of everyone hoovering around a telephone that’s on speaker, you can now use Savi headsets and have perfect volume levels while you and your staff are hand-free, roaming your office and collecting information as need for your call.Step 1 – Start your call on your WO100 (This will be the master headset).

Step 2 – Place a 2nd WO100 into your bases charging cradle.

(If using a different Savi model, on the guest Savi headset, press the headset Volume Button Up “+” for 3 seconds until the Indicator Light on the side of the headset turns solid green)

Step 3 – Press your Subscription Button for less than one second on the master WO100. The Subscription Light will flash yellow and green.

Step 4 – The light will turn solid yellow, you will also hear a tone in your master WO100.

Step 5 – You now have 5 seconds to press your Call Control Button inward on the master WO100 headset to accept your guest.  Repeat steps 2-5 for adding additional headsets.

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To exit or Disconnect – Your guests can exit the call by pressing their Call Control Button. When the master WO100 Call Control Button is pressed to end the conference call, all guests will be disconnected.

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Having the ability to conference multiple headsets on a call or simply added an extra headset to a call for training purposes demonstrate the versatility and Next Generation features of the Plantronics WO100 wireless headset.  If you have any questions about the Plantronics WO100 wireless headset or any other headsets, please contact give us a call.

The Plantronics Savi WO100 Headset has 3 range or distance settings.  It only takes a few seconds to adjust and will allow you to get the most out of your headset.

With the Plantronics WO100 wireless headset docked and not in use, press the subscription button for three seconds. Both the desk phone talk light and the PC talk light will flash green for high range. If you press the subscription button again for three seconds, the talk lights will flash yellow for medium range. If you press the subscription button again for three seconds, the talk buttons will flash red for low range. The setting for your Savi WO100 range or distance will need to be adjusted for your environment and distance needs.  Keep in mind that the high range for distance will use more battery and  low range will provide the most battery life for your Savi headset.Hopefully this helps you adjust your Savi WO100 range or distance settings to optimize your headset for your use and environment.  If you need more “How To” help, user manuals or replacement accessories, please visit our Plantronics WO100 Savi Headset page.

Plantronics believes their best wireless headset at their best price will motivate you to buy one.  And, if you buy one, you’ll buy more.  And if you believe it’s the best wireless headset you’ve used you’ll tell other people.  It’s as simple as that.

You can buy more Savis for $250 per unit (additional units do not include the free handset lifter), but you must do so during the 90 days following your initial purchase.   

Over-the-ear Savi WO200 headset shown left.  WO100 shown right with convertible over-the-head or over-the-ear headset wearing style.