1) A10 Direct Cable (66268-03)- The A10 direct connect cable is an economical way to connect H series headsets  to certain telephones that have an RJ9 headset jack, such as Nortel, Mitel and NEC.  Please contact our sales team at Headsets Direct at 800-914-7996to determine if your phone can use one.
	2) Amplifier / Cisco Direct Connect Cord (26716-01) - Are you using a Cisco phone, such as a 7940 or 7965G?  Does it have an RJ9 headset jack (similar to your handset jack)?  Trying to get away from using an amplifier?  Then this QD-to-modular cord is just what you’re looking for.
	3) M22 Amplifier- The latest edition of their most popular amplifier incorporates the newest technology for most new phones sold.  Designed to work with over 90% of all phones being used today, the M22 gives you excellent voice and hearing control.
	4) HIC Cable 49323-44- Plantronics made this cord exclusively for certain Avaya telephone models (e.g. 2410, 4621SW, 6416 D+M) as an inexpensive way to connect their H series headsets.  Call Headsets Direct at 800-914-7996 to see if your Avaya phone qualifies to use this cord.
	5) 40709-02 – These cushions provide soft, all day comfort when using your Plantronics headset.  Spare cushions are an easy way to keep your headset clean and sanitary.

Replacing your Plantronics headset accessories is a great way to keep your headset performing at it’s best. When ear cushions tear, your voice tube get clogged or your wireless battery life isn’t what it use to be is the time to make your headset like new again.

For Savi 700 series model information:

Plantronics W710 – Single-Ear Wireless Headset

Plantronics W720 – Dual-Ear Wireless Headset

Plantronics W730 – Over-the-Ear Wireless Headset

Plantronics W740 – Convertible Wireless Headset

Answer a Call:

The easiest way to answer an incoming call from the desk phone, mobile phone, or computer is to press the headset call button when you hear an incoming call.  Alternatively, you can answer an incoming call by pressing the base button for the line that is ringing.

If you don’t have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call.  Remote answer/end capability for the PC is a software feature and dependent on a compatible softphone.  If you do not install the software or don’t have a compatible softphone, you will need to press the headset call button first then answer the call using the softphone application.  The Plantronics software can be downloaded at www.plantronics.com/software.

Flash – Answer a Second Incoming Call with your Headset:

If you are on a call and a second call comes in from one of the other devices, you can “flash” (answer) to the second call by pressing the headset volume up button for 1.5 seconds.  This will put the first call on hold while answering the incoming call.  You can flash to answer multiple incoming calls from the PC, however only one call is supported at any given time on the mobile phone or desk phone.  You will need to manage multiple calls on the desk phone or mobile phone on the devices themselves.

Important: Flashing does not allow you to answer multiple calls at a time on a telephone, for example you can’t answer line 1and then flash to line 2, etc.  You have to either hang up or go back to your phone to put on hold, transfer, etc. It’s for calls from multiple devices.

Answer a Call While Listening to Music or Audio:

If you are listening to music on a supported media player and a call comes in, the base will pause the music when you answer your call and resume the music when your call is over.  Plantronics software must be installed for this feature to function.  The Action to Media Player settings are defined in the preference tab of the Plantronics Control Panel.

Answer a Call with Your Mobile Phone:

If you answer an incoming mobile call using the answer button on the mobile phone, the audio will remain in the phone.  If you answer an incoming call using the headset or base, the audio will be in the headset.

Reject a Mobile Call:

When you receive an incoming mobile phone call, the mobile on the base will flash green.  To reject the call, hold the base mobile button down for 3 seconds.

For Savi 700 series model information:

Plantronics W710 – Single-Ear Wireless Headset

Plantronics W720 – Dual-Ear Wireless Headset

Plantronics W730 – Over-the-Ear Wireless Headset

Plantronics W740 – Convertible Wireless Headset

Place a desk phone call:

While wearing your headset, short press the base desk phone button.  If you don’t have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset receiver before and after each call.

Dial a call using your desk phone.

To end the call, press the headset call control button on the headset and hang up the handset receiver.

Alternatively, you can place an outgoing call by pressing your headset call control button, then dialing from your desk phone if the desk phone is the “default line”.

Place a mobile phone call:

While wearing your headset, quickly press the base mobile button.  If you place the mobile phone call without pressing the base mobile button first, the audio will stay on the mobile phone. If you would like to transfer the audio to your headset, short press the mobile base button.

Dial a call from your mobile phone.

End the call by pressing the headset call control button.

Hands-free dialing: To enable hands-free dialing, install the Plantronics software. Once installed, go to Start >Programs > Plantronics > Plantronics Control Panel > Device Settings > Base and activate Initiate

Mobile voice commands.  For hands-free dialing, initiate the mobile call from the base by pressing the base mobile button.  Your mobile phone will prompt you for voice commands.  Alternatively, you can dial a number from your mobile phone and then press the base mobile button to move the audio to the headset.

Place a Softphone Call:

While wearing your headset, short press the base computer button.

Dial a call from your computer softphone.

End the call by pressing the headset call control button.

Softphone Compatibility:

Remote call answer/end from the headset is available for compatible softphones with no additional steps by the user except Skype.  For a list of compatible softphones visit  www.plantronics.com/software .

For Skype support, follow the steps below.

Skype will display the following message during the install of Plantronics Unified Runtime

Engine “PlantronicsURE.exe wants to use Skype”.  Choose “Allow Access” to connect.

You can also check Savi 700 Series (710, 720, 730, 740) Skype connection status by going to Skype and checking the

Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.

For Savi 700 series model information:

Plantronics W710 – Single-Ear Wireless Headset

Plantronics W720 – Dual-Ear Wireless Headset

Plantronics W730 – Over-the-Ear Wireless Headset

Plantronics W740 – Convertible Wireless Headset

When you purchase a Plantronics Savi 700 Series (710, 720, 730, 740) headset, the headset and base that come in the box are subscribed or paired (connected ) to each other.  However, if you need to use a new headset or the base subscription button is red because it has lost the connection to the headset and you need to restore the link between your headset and base, the units can be subscribed to each other by the following methods.

(Subscription button is the silver trim with four dots on the front of the base, under the shiny black stripe)

Automatic secure subscription:

With your system idle, docking a new headset will automatically subscribe or pair it to the base, making it the primary headset.  The base subscription LED will blink green/red during subscription mode and remain green when the new subscription is established.

Manual secure subscription:

With your system idle and your headset docked, double press the subscription button on the base.  The subscription light will flash red and green.  When the subscription light on the base becomes solid green, the headset and base are subscribed to one another.

Manual over-the-air subscription:

With your system idle and your headset undocked, double press the subscription button on the base.  The subscription light will flash green and red.

Press the volume up button on the headset for three seconds until the headset LED turns solid white. When the subscription light on the base remains solid green, the headset and base are subscribed to one another.

(If base subscription LED goes solid red, after flashing, the attempt has failed and should be repeated)

End Subscription:

If the base is in subscription mode and you want to stop the base from searching for a headset, press the subscription button again.  The subscription light will be solid red for four seconds and then go to its previous state.

Disabling Over-the-Air Subscription:

The Savi system ships with the over-the-air subscription enabled.  In a multi-shift environment, you may want to disable this mode of subscription.  You can enable/disable over-the-air subscription with the base subscription button or with the Plantronics Control Panel, which is the software downloaded from the Plantronics website (www.plantronics.com/software).

While your system is idle, hold the subscription button and the PC phone button down simultaneously until the PC phone button LED flashes.  It will flash red for 4 seconds when over-the-air subscription has been disabled or green for 4 seconds when enabled.

For Savi 700 series model information:

Plantronics W710 – Single-Ear Wireless Headset

Plantronics W720 – Dual-Ear Wireless Headset

Plantronics W730 – Over-the-Ear Wireless Headset

Plantronics W740 – Convertible Wireless Headset

While on a call with a Plantronics Savi 700 series (710, 720, 730, 740) wireless office headset system, you can subscribe or pair up to three additional headsets to your base for conferencing.

Join a conference call:

While the base has an active link, place the guest headset into the primary user’s charging cradle (this connects the headset to the base).  When the base subscription light stops flashing green and yellow and remains yellow, the primary headset user will hear a tone indicating a guest wishes to join the call.

Press the primary user’s call button to accept the guest headset within ten seconds.  Otherwise the request is terminated and the guest will hear an error tone in their headset.

To connect a guest headset that is a different wearing style than the primary headset, use the “over the air subscription” function.  Then quickly press the base subscription button while the base has an active link.  Next, press the guest headset volume up button until the indicator light turns on.  When the base subscription LED stops flashing green and yellow and remains solid yellow, the request to join will be heard in the primary user’s headset and the primary user will have to press their call button within 10 seconds to accept the guest.  Guest headsets can stay connected for multiple calls.

Exit a conference call:

To remove a guest headset, press the guest headset’s call control button or dock the primary user’s headset in the charging cradle.  A single tone in the master headset will be heard as each guest leaves the call.

View guest headsets:

As you add headsets to the primary user’s base, an additional headset icon will appear in the Plantronics software “Control Panel” screen with a number from 1 to 3 indicating the number of additional headsets subscribed to the base.  The first headset is the primary user’s headset and the number inside the next headset is the number of guest headsets subscribed to the base.