1) Blackwire C210-M - This headset is great when your office is your PC.  Whether you work from home, the road, or downtown, this is designed to function only with Microsoft® Lync™.  What could be termed a great headset because of the inline features on the cord, mute, volume up and down, answer / end call.  These are often purchased in quantities of 45, as they are usually used in call centers where the computer is the focus of every call.
	2) .Audio DSP400 - Today’s computer applications want to be heard, and spoken to, in full Technicolor sound! Whether surfing the web or streaming your favorite music, this headset is designed with you in mind. It does have the Plantronics DSP with the digitally enhanced USB cord. With power and clarity you can customize the mic for different applications.
	3) Blackwire C210 - This will connect to your PC via the USB on the cord. These are fantastic for video, webinars, conference calls, and live presentation with desktop sharing.  This does have Wideband with SoundGaurd, which protects against sound levels above 118db.
	4) .Audio 355 - The Plantronics .Audio 335 is a quality multimedia computer headset.  It can be used for gaming, music, and voice recognition software.  When you need to keep in touch with family and friends, it will work well with soft phones such as Skype.  The USB port allows you to travel with your laptop, and be confidant that what you are hearing will not be overheard by people around you with the deluxe 40mm stereo speakers.
	5) Blackwire C420 - This headset may look a little funky, but it is so comfortable.  The padding across the top helps to support the headset with ease.  It comes with a neoprene carrying case.  The enhanced Digital Signal Processing (DSP) provides clarity of voice not heard before.  SoundGaurd technology helps protect against audio spikes.

If you’re deciding between computer headset models, it never hurts to see what the most popular models are, because chances are other customers have purchased computer headsets and found what they liked and continue to buy. Choosing any will provide a great headset to use with your desktop or laptop computer.

I ordered the HL10 Handset Lifter as a replacement for one that broke after two years of operation. The replacement is 99% the same, I say 99% because of one small problem, the 3.5mm plug is different…

Unfortunately it can really be easy to get the wrong plug type when you don’t know or don’t realize that you have a choice in lifters.  Plantronics actually does make two different versions of the HL10 Handset Lifter; the standard HL10 Handset Lifter (Plantronics part number 60961-32) and the HL10 “straight plug” Handset Lifter (Plantronics part number 60961-35).  They both go by the same “HL10” model, but they have different manufacturer part numbers.  The only difference between the two versions is the shape and design of the actual 3.5mm plug on the end of the cable; the standard HL10 lifter has a 90 degree angled plug, while the HL10 “straight plug” lifter has a longer straight plug with no angles.

The standard Plantronics HL10 Handset Lifter (Plantronics part number 60961-32) was designed to be used with the Plantronics wireless headset systems that have the lifter jack on the bottom of the base unit, such as the Plantronics CS50, CS55, CS70, CS70N, CS351, CS351N, CS361, CS361N, Voyager 510S, AWH-54, etc.  The standard HL10 Handset Lifter (part number 60961-32) is the more universal plug model and therefore will also work on the newer Plantronics CS500 series and the Plantronics Savi W700 series headset systems as well (the lifter jack on the newer wireless headset models is located on the back of the base unit, as opposed to the older units where it is located on the bottom).

The Plantronics HL10 “straight plug” Handset Lifter (Plantronics part number 60961-35) was designed to be used with the newer Plantronics wireless headset systems that have the lifter jack on the back of the base unit such as; Plantronics Savi WO100, Savi WO200, Savi WO300, and Savi WO350; the newer “CS” models, CS510, CS520, CS540; and the newer Savi models, W710, W720, W730, and W740.  Although the Plantronics HL10 “straight plug” Handset Lifter (part number 60961-35) was made specifically to work with these newer headset models, just remember that you can still use the standard HL10 Handset Lifter (part number 60961-32) on these too.  So as long as your existing Handset Lifter is working fine, you can upgrade your headset without needing to upgrade your HL10 Handset Lifter.

However if you have the Plantronics HL10 “straight plug” Handset Lifter (part number 60961-35), it will technically work with the older headset models that have the lifter jack on the bottom of the base unit, but it will not fit properly.  And you may be able to buy an aftermarket 3.5mm extension cable that has a 90 degree plug that will better adapt the HL10 “straight plug” to the older Plantronics headset system, that way the base isn’t “jacked up”, but you are probably better off to just get the correct lifter.  The standard Plantronics HL10 Handset Lifter (Plantronics part number 60961-32) with the 90 degree plug may be the better choice simply because it is more universal.  Hopefully this information gives a little clarity and understanding to the Plantronics HL10 Handset Lifter conundrum, that there really are two different ones, and helps you to make the right choice between the two versions for the proper lifter that you need.

HW291N EncorePro Headset

When I use this headset I can relax, it is easy on the ear with the leatherette earpad.  This headset comes with a noise-cancelling microphone that has an adjustable and extendable boom for exact positioning.  The HW291N Headset lets you hear conversation around you so you know what is going on, but at the same time the noise-cancelling microphone will eliminate the background noise so that your client doesn’t hear.  This headset features a quick disconnect and can be used with either a cable that is compatible with your phone, or an M22 amplifier. This headset supports AudioIQ and Clearline audio technologies.   You have the assurance that this headset will give you precise listening level, sophisticated hearing protection and superior audio performance.  This headset offers great balance, fit and comfort, and can be worn on either the right or left ear.

When you pair this up with an M22 or AP15 amplifier, the HW291N EncorePro Headset will give a better performance.  You have more options for microphone, hearing, and phone compatibility.  This headset is used in call centers across America based on the phone type and model; you can use either a cable or amplifier.

Plantronics Compatibility Guide

With this information you can determine which cord or amplifier works best with your phone.  This headset can easily be used with a quick disconnect and USB cord for those who have soft phone or computer calling.

With the wideband audio provided in the headset, this will extend the frequency radio range of audio signals transmitted over telephone lines, resulting in better quality speech. Traditional or narrowband telephone calls limit audio frequencies to the range between 300 Hz to 3.4 kHz.  Wideband audio increases the bandwidth limitation and transmits in the audio range to 50 Hz to 7 kHz or higher.

OK, now you have the headset and your cable or amplifier, you are ready to talk. No more shoulder and neck pain from squishing them together to hold the phone in place.  You really are hands free with this headset. Free to be able to type, rummage through files, write notes, all while on the headset with your client.

Headsets Direct developed a product several years ago that allows you to use your Plantronics wireless headsets for training purposes. This little device, part number 03929-63, will work on just about any office phone that your Plantronics wireless headset works on. It’s really very simple to set up and use. It allows you to choose which headset you would like live and which headset you would like muted. With two Plantronics wireless headsets each person could be sitting at their own desk while on the same call, just keep in mind the headsets need to be within range of both bases and the two bases will be on one desk connected to one phone. You could also leave both headsets live (maybe for a mini conference call).

HDI’s wireless training adapter can be used on a wide range of Plantronics wireless and corded products. Note: I’m not sure if other brands of headsets will work with this wireless training adapter, as Plantronics is the only brand we sell. In most scenarios the training adapter plugs into the HANDset Jack on your phone.

Here are a few examples of Plantronics products that can be used on the wireless training adapter:

1. Wireless headsets; two are needed.

2. Some of Plantronics corded products without a quick disconnect:  Like the S11  and S12 units; in the past there was not a way to train on either of these units with two headsets in use. (There are a couple different ways to set up the training adapter when using the S11 and S12 units.)

3. Use one wireless headset and your telephone’s HANDset receiver.

4. Use one wireless headset and one vista amplifier with headset.

Note: If using one vista amplifier and two H-series headsets, it is best to go with the Plantronics

Y-Training adapter.

If you have any questions about the Headsets Directs training adapter please give us a call, any of our sales team will be more than happy to help you — 800-914-7996.

	1) HW251- Durable, dependable, and inexpensive. By far one of the most popular headsets Plantronics has on the market today. This headset offers premium audio with the highest level of performance for wideband VOIP communications.
	2) HW251N - Users will experience greater satisfaction with this noise-cancelling headset through enhanced intelligibility and reduced miscommunication. Designed for all day wearing comfort with a headband style fit.
	3) HW261N - Designed for a noisy environment with a noise-cancelling microphone that filters out excessive background noise allowing for total concentration. Dual-ear style with a comfortable headband fit.
	4) H141N- Can’t decide which style of headset would work best for you? The H141N noise-cancelling headset just might be the headset you are looking for with its convertible style options. You can choose to wear it over the head or over the ear.
	5) HW261 - This is a great headset with premium audio quality for office and contact center professionals that need to concentrate on their calls. Very light weight and comfortable to wear all day long.

If you’re deciding between corded models of headsets, it never hurts to see what the most popular models are, because chances are other customers have purchased corded headsets and found what they liked and continue to purchase them. With the models listed above, they’re all top of the line business grade/professional grade corded headsets made by Plantronics that are durable, comfortable and built to last. Choosing any will increase your productivity by allowing you to be hands free while talking on the phone. Once you try a corded headset, you will find it hard to be without.