Question: I like the sound of my HW291N headset but is there an inexpensive way to connect it to my computer?  Also, I want it to be able to connect to the USB port on my computer.

Solution: You don’t have to look very far, my friend.  Plantronics has a very simple user-friendly solution — the DA40 USB adapter.  The DA40 USB adapter is the most economical enterprise-class solution available for connecting your headset to a computer.  This entry-level solution fits into contact centers and enterprises anywhere and everywhere.  Its high-quality audio translates to smoother, more concise customer communications and improved satisfaction for the user.  And don’t let the term entry-level fool you, the DA40 USB adapter offers wideband compatibility for crisp audio sound and lower listener fatigue.  This low cost adapter works with all Plantronics H-series headsets, including the latest wideband models, to deliver outstanding audio quality, reliability and a choice of wearing styles, something you don’t see even in higher priced brands.  Connecting up the plug-and-play USB adapter cord is as simple as… well, plug and play.  Now you’re free to experience the legendary quality of a Plantronics headset.

Contact the sales team at Headsets Direct (800-914-7996) to learn more about the DA40 USB adapter, the DA60 upgrade or any of the latest headsets from Plantronics for the office, your home or on the go.

Here at Headsets Direct, educational training is part of what we do.  It all starts in house, we practice educational training on a regular basis to further our headset knowledge, and we love to pass on that educational training to our customers!  A couple of our more popular and inquired about educational training topics are headset training adapters, and how to pair a Plantronics Savi Office system headset to the Savi office base, such as a WO100, WO200, WO300 and WO350.

Training: When it comes to training, we have our “Wireless Training Adapter” (model 03929-63) for use with the Plantronics wireless headsets, and the Plantronics “Y-Training Cable” for corded headsets.  These training adapters help our customers to perform their own specialized educational training, in their own environment.

Wireless Training Adapter model 03929-63 was designed to be used with the Plantronics wireless headset systems.  The Wireless Training Adapter (03929-63) will allow you to connect two Plantronics wireless headset systems to one telephone for training purposes.  The Wireless Training Adapter (03929-63) has mute buttons for each wireless headset that is plugged into it, so you can mute an individual’s microphone for training or you can leave both headsets un-muted for a conference call which requires both people to participate in the conversation.  Although the Wireless Training Adapter (03929-63) was designed to work with the Plantronics wireless headset systems, it will also work with the Plantronics corded headset systems as well, including the corded headset systems that do not have the Plantronics “Quick Disconnect” plug such as the Plantronics corded S11 and S12 headset systems.  The Wireless Training Adapter (03929-63) will not work through a dedicated headset jack on a phone, it must be plugged into the telephone’s handset receiver jack to work properly, or it can also be plugged into an S11 / S12 base as well and used with two headsets.

Plantronics Y-Training Cable model 27019-03 was designed to be used with the Plantronics corded commercial grade headsets that have the Plantronics proprietary “Quick Disconnect” plug, such as the Plantronics corded “H-series” headsets and the older discontinued “Polaris P-series” headsets.  The Plantronics Y-Training cable (27019-03) has the Quick Disconnect plugs on both sides, so it plugs in between the Plantronics headset and the bottom cable, such as the cable that goes into an amplifier like the M22, or a direct connect cable that plugs into the headset jack on a telephone such as the A10 cable model 66268-03, the Plantronics Avaya HIC (49323-44) & HIS (72442-41) cables, and the Cisco direct cable model 26716-01.  The Plantronics Y-Training Cable (27019-03) will also work with the Plantronics USB adapters such as the DA40, DA45, and  DA60.  So basically anything with the Plantronics Quick Disconnect will accommodate the Plantronics Y-Training Cable (27019-03).  The Y-Training Cable has a toggle switch that allows you to choose the person that should be speaking on the phone call, both people can listen at the same time but only one person can talk.

Savi Pairing: How to pair a Plantronics Savi Office system headset to the Savi office base, such as a WO100, WO200, WO300 and WO350.  Pairing a Plantronics Savi office headset system is a snap and only takes a few seconds.  The Plantronics Savi office models such as the WO100, WO200, WO300 and WO350 have a black stripe that runs down the base, there is a skinny silver button that has a light at the bottom of the black stripe.  We begin Savi Pairing with the Plantronics Savi headset in the base unit, simply double press the silver button at the bottom of the black stripe, the light at the bottom of the black stripe will flash red and green for a few seconds, the Savi pairing is complete when the light turns solid green.  That’s all there is to it!  Savi Pairing is quick and simple.  Plantronics really did a great job designing the Savi Pairing procedure.

Educational Training programs vary, but for many companies, a lot of them will involve listening to telephone calls to learn.  The ROI of a headset and training adapter or cable is well worth the investment for your educational training.  If this Educational Training blog on the Wireless Training Adapter (model 03929-63), the Plantronics Y-Training Cable (model 27019-03), and Savi Pairing for the wireless Savi Office systems WO100, WO200, WO300 and WO350 was beneficial for you, please be sure to check out our website and informative blogs regularly to stay in the know.  And it just may help with your own internal Educational Training program.

Q: We need to hook the H261N headset to our computers. Is this all we need to do this? Plantronics 28959-01 Computer Soundboard Cable for H-Series Headsets?

A: Yes that is correct, the cable 28959-01 is all that you need to connect the headset to the computer.    And if you need to connect through the USB port, you can use the Plantronics DA40, DA45 or DA60 USB adapter.

Q: I have a Plantronics H101 Headset for my office, however when I travel I want to use my computer and VOIP. What will give my the best result: H101 with a DA60 Adapter or a USB Headset?

A: Both options will work for the application you describe! Since the Plantronics H101 is a top of the line commercial grade headset, it may provide better clarity with less white noise than a USB computer headset. However, you can purchase a good quality computer headset for only $40-60, where as the DA60 Adapter for the H101 will cost $118. If you purchased a Plantronics DSP 400-USB Headset, it is fold-able so that you can easily slip it into your computer travel case, and you would not have to pack any additional equipment. Either option will work fine!

A: There are a couple of ways: If you are going through the sound board, you will need part # 28959-01, a quick disconnect cable with two 3.5mm leads (one for the mic & one for the speaker). If you are connecting through a USB Port, you can use any of Plantronics’ USB Adapters (DA40, DA45, DA55, DA60) also available through our website: www.headsetsdirect.com.