Solution: PBX (private branch exchange) is a broad term that covers many brands of office phones.  Knowing the make and model of phone is what’s necessary to find an exact fit but these guidelines should help you in your research.  First, we’ll consider corded headsets for your office phones.  An office phone will generally fall under two categories with regards to headsets.  The phone that requires an amplifier, such as Panasonic, Vodavi or RCA, and the phone that can use a direct connect cable, such as Cisco, Mitel or Nortel.

Plantronics’ most popular amplifier, the M22, is compatible with more than 92% of the office phones on the market today.  It is compatible with both single-line and multi-line phones, and features their patented quick-disconnect cable which allows you to select any number of their office phone headsets.  Regardless of what environment you work in or what style you like, with the M22 amplifier they’re sure to have an office phone headset to fit your needs.  A word of caution: some phones have a 2.5mm jack for headsets but Plantronics does not recommend routing office phone headsets through this jack since the power requirements are greater than this jack can put out.  Check out our headsets at http://www.headsetsdirect.com/plantronics-corded-headsets/office-headsets.html or call one of our office phone headset specialists at 800-914-7996 to see what’s best for you.

Another corded solution is the direct connect cable.  You use the same office phone headsets but, depending on the make and model of phone, you can use a specific cable to connect your headset, bypassing the need of an amplifier (e.g. Cisco IP7960 uses cable # 26716-01).  Here you will need to know what phones you’re using since there are several cables to choose from.

Now, let’s briefly discuss wireless office phone headsets.  Have you heard of the Avaya Partner phone?  We bring it up because it’s unique among office phones.  It’s an analog system that can use the CS55H wireless headset without the need of a handset lifter or electronic hook switch for remote answer / end.  The CS55H’s unique connecting cable (TR-1) allows it to connect to the auxiliary jack on the bottom of the phone bypassing the need of the lifter.  What about wireless headsets for the other makes and models of office phones?  Most will require the handset lifter (HL10) for remote answer / end since you will be connecting the headset to your office phone through the handset jack of the phone.  You can choose between the CS line (e.g. CS55) and the Savi line (e.g. WO100).  There a few office phone models that can use an electronic hook switch (EHS) for remote answer / end, bypassing the need for the handset lifter (HL10), however, thus far the lifter has proved more reliable. You can check all our wireless headsets at http://www.headsetsdirect.com/plantronics-wireless-headsets/wireless-office.html or call us today, 800-914-7996. Our sales team is ready, willing and very able to help.

Solution: Well, it’s not as complicated as you might think but before we talk about headsets for your cordless phone, we want to briefly highlight Plantronics’ cordless phone with a headset, the CT14.

What are some of the features of this nifty cordless phone?  Well, it’s a convertible headset – headband and ear loop included.  It has a maximum 300 foot range and the Dect 6.0 (1.9 GHz) digital technology so you can talk continuously for 10 hours on the rechargeable battery.  Installation is easy since it plugs into any standard telephone jack.  The remote unit includes a dial pad (Note: This unit does not have Speed Dial like earlier versions) and the base has a headset stand.  It supports Caller ID / Call Waiting (must subscribe with telephone company) and comes with a 1-year warranty.  Perhaps this may be just what you’re looking for so click Plantronics CT14 and check out what our cordless phone with headset, the CT14, has to offer.

Now, what about headsets for your Dect 6.0 cordless phone?  Our top of the line model headset for cordless phones would be the CS55H.  It’s a wireless headset and works with most, if not all, single line analog phone systems.

Here are some other features of the CS55H:  Hands-free freedom up to 300 feet, and up to 10 full hours of talk time.  It offers one-touch control over call answer/end, volume and mute.  Enjoy all-day comfort with interchangeable ear loops or headband options.  The voice-dedicated 1.9GHz frequency limits wireless interference and the noise-canceling microphone filters out background noises.  It also carries the Plantronics 1-Year warranty. For more click Plantronics CS55H.

When it comes to attached headsets for your cordless phone, it’s not that difficult.  This link contains the headsets that will work with your cordless phone: Cordless Phone Headsets.  I invite you to check all our models on the site but for now I will highlight a couple of different wearing styles.

M175C:  It has a 2.5mm connection for Mobile/Cellular/Cordless Phones.  It’s a convertible – wear as a headband or over the ear.  It features optimal voice clarity with noise-canceling microphone.  It has enhanced sound with microphone adjust switch and includes volume and mute control.  It comes with a 1-year warranty.

MX500C:  Made specifically for cordless phones and compatible with most of them (2.5mm jack).  In-the-ear design for stable fit.  Wind noise reduction technology.  It also features a microphone volume switch.  It also comes with a 1-year warranty.

Our trained sales team is waiting, willing and wanting to help you with all your headset needs! (800-914-7996)

SOLUTION: Plantronics CS55H wireless headset would be the perfect fit for your type of phones. It is made especially for single line cordless phones, but can also be used with a single line corded phone. This system will only work with single line telephones.

The Plantronics CS55H Home Edition is a little different than your typical Plantronics wireless units, the CS55H comes with an adapter module (TR1) which allows you to plug the headset system into a wall jack instead of the jack on your phone.

You can plug the Plantronics CS55H wireless headset into any wall jack in your home regardless of where the cordless phone is plugged in, as long as all of your wall jacks are on the same phone line.  If you are using a mixture of cordless and corded phones (like an office phone) in your home, this unit will still work for you.  When you want to use the corded phone to make a call, you will need to press the button on the headset to turn it on, then pick up the handset and take it out of the cradle to dial out just like normal.  Once you hear the ring in your headset, just hang up your phone.  If you want to make a call from the cordless phone, it is basically the same procedure.  Turn on your headset, then grab your cordless phone and dial out like normal.  Once you hear the ring in your headset, just turn off the cordless phone.  And to end a call for either scenario, just press the same button on the headset again to turn the headset off and end the call.

The best thing about the Plantronics CS55H wireless headset is that you can answer from anywhere in your home with just your headset, you will not need your cordless handset to answer incoming calls. You will have hands free freedom up to 300 ft distance and the system gives you up to 10 full hrs of talk time. With just one touch of the button you can answer or end calls. The CS55H is a convertible headset, you will receive both ear loops and a headband, so you can choose the style you would like to use. The headset also has volume and mute control features. There are volume controls on the charging base also for fine tuning. The microphone is noise cancelling to filter out background noise. The CS55H will also work with the Avaya Partner 18D and 34D telephones system allowing remote answer and hang-up without the use of the HL10 handset lifter.

Solution: Yes, you can use this unit on your new phone. If you are using a single line phone you will use the CS55H wireless headset system the same way you are on your cordless phone. If you are using a multiple line phone then you would need to do this step: First you will take off the modular adapter that came with the CS55H; this is called a TR1 and is plugged into your phone jack in the wall. You will use the same cord that is plugged into the TR1, to plug into your handset jack on your phone. This cord is coming from the base of the CS55H and is plugged into the jack with a picture of a phone above it. If you look at the TR1, you will see that one end has two cords coming out of it, one cord is hardwired into the modular (it cannot be removed) and the other one can be removed. Take the cord that you can remove out of the TR1 and place it into the handset jack on your phone. Plug your handset cord into the base of the CS55H.

Now you can use your original CS55H wireless headset system on your new phone. If you are using a multiple line phone and want to be hands free, you will need to purchase a handset lifter (sells for $68.00). With the lifter you will be able to answer your phone with just a push of a button on your headset. If not, all you will need to do is pick up the handset and move it to the side of your phone every time you want to take or make a call. When you are done with the call place the handset back in the cradle and turn off your headset. So now you are back in business without spending a lot of money, if any.