Plantronics Headset Technology for Business, Small Office, UC & VoIP Communication » CS351N

The New Sleek CS500 (CS510, CS520, CS530, CS540) Wireless Headsets from Plantronics

Sue — Fri, 19 Aug 2011 15:00:03 +0000

Plantronics has announced a new design for the legendary CS family of wireless headsets. The new CS500 units have a sleek new look and improved performance with the same great reliability as the older CS series headsets. Plus Plantronics has added brand new features that make them more intelligent than ever. The new CS500 family will have a longer distance in range, better clarity for a more natural sounding voice and ease of subscribing a new headset to base. Check out some of the new or improved upon features listed for the new Plantronics CS500 wireless headsets. I think you will like what you see.

The CS540 (will be replacing the CS55) is the lightest wireless headset on the market today.
Roaming Distance is now up to 350 feet.
Choose between Narrowband Mode to preserve talk time or Wideband Mode for clearer conversations.
You can now conference in up to 3 additional headsets.
Subscribe new headsets to base by simply docking the headset.
DSP: Digital Signal Processing*provides more natural sounding voice.
Dect 6.0: New voice-dedicated DECT technology eliminates Wi-Fi interference from other networks.
Adaptive power system optimizes for range and talk time.
Advanced wideband audio using CAT-Iq technology enables clearer conversations.
Update: EHS (Electronics Hook Switch) adapters for the older CS-series models are not compatible (as previously thought) to the new CS500 series but the EHS adapters for the Savi series are compatible with the new CS500 units.

Models:	CS540	CS510	CS520	CS530
*Most like:*	CS55	CS351N	CS361N	CS70N
Convertible Headset	X
Over Head/ Single Ear		X
Over Head/Dual Ear			X
Over Ear Coming in Spring of 2012)				X
Desk Phone (Multiple Lines)	X	X	X	X
Replaceable Battery	X	X	X
Talk Time	7 Hrs	9 Hrs	9 Hrs	6 hrs
Headset Weight	21 grams	72 grams	94 grams	25 grams

Plantronics Announces CS55 and SupraPlus CS351N & CS361N Wireless Headsets To Be Discontinued.

HDI — Tue, 16 Aug 2011 21:17:13 +0000

Plantronics will be discontinuing the CS55, CS55H and SupraPlus Wireless (CS351N/CS361N) product lines. Going forward, please transition to the CS500 Series product line which are now available. The last ship date for these products will be December 31, 2011 (or while supplies last).

Plantronics CS55 Wireless Headset will be replaced with the Plantronics CS540 Wireless Headset

Plantronics CS351N Wireless Headset will be replaced with the Plantronics CS510 Wireless Headset

Plantronics CS361N Wireless Headset will be replaced with the Plantronics CS520 Wireless Headset

Top 5 Hottest Selling Plantronics Wireless Headsets for June 2011

HDI — Thu, 07 Jul 2011 15:00:21 +0000

	1) CS55 – Still our most popular headset. With two different ways to wear the headset, 10 hours of talk time, easy connectivity and 300 feet of roaming distance, it’s not hard to see why it’s still the benchmark in the industry.
	2) CS70N – At just 25 grams and a selection of different size ear buds, the CS70N is one of the most comfortable headsets to ever rest on an ear.
	3) CS351N – One of the most “natural” sounding headsets, your caller will think you’re still talking through the telephone handset. Wireless freedom to multi-task also helps you to get the most out of your day.
	4) Cs361N – Having difficulty hearing your callers? Need to cancel out background noise? Tired of saying “can you repeat that please”? Then the binaural CS361N is for you.
	5) WO200 – Unified communication meets comfort and style. Seamlessly toggle between your Skype and landline calls or if you want, conference the two.

If your deciding between models, it never hurts to see what the most popular models are, because chances are other customers have purchased headsets and found what they liked and continue to purchase them. With the models listed above, they’re all top of the line business grade/professional grade wireless headsets made by Plantronics that are durable, comfortable and built to last. Choosing any will increase your productivity by allowing you to roam your office while continuing to talk on the phone. Once you try a wireless headset, you will find it hard to be without.

Understanding Plantronics Wireless VoIP Headsets (Voice over Internet Protocol with Headsets)

HDI — Mon, 18 Apr 2011 16:00:55 +0000

“VoIP” stands for Voice over Internet Protocol, which just simply means that you are communicating or talking over the internet. When searching for wireless VoIP headsets, it’s not so much the “VoIP” that makes the difference as it is the VoIP device that is being used. VoIP does not just refer to one type of device, meaning for example that VoIP could be referring to soft phone software used on a computer and laptop or it could be just referring to a regular type IP “hard phone”. A regular type IP hard phone will look just like a standard traditional telephone, but it communicates over the internet instead of a traditional phone line. So when looking for a wireless VoIP headsets, it really does depend on which type of device that you are actually using, whether it be a computer or IP telephone. Wireless VoIP headsets may either have some sort of USB cable connected to the headset base unit or adapter such as a USB Bluetooth dongle to connect into a computer, or it could have a cable with a regular phone type connection which would plug into either a dedicated headset jack (typically for Cisco 7940, 7960 & 7970 model phones) or the handset receiver jack (which is the most common) on the base of a telephone. There are a few different wearing styles to choose from when searching for a wireless VoIP headsets. You can get a traditional over the head style in either a single or dual ear version such as the CS351N and CS361N, you can get an over the ear model with an ear bud that goes in your ear such as the CS70N and the Savi W430 USB, or you can get a convertible model that comes with both a headband and ear loops so that it can be worn either way such as the CS50-USB and the CS55. We even have wireless VoIP headsets that will connect to both a telephone and a computer such as the Savi Office series WO100, WO200, WO300 and WO350. So once you know exactly which VoIP device you will be using, finding a wireless VoIP headset is a snap.

Top 5 Most Popular Plantronics Wireless Headsets for March 2011

Wayne — Wed, 06 Apr 2011 16:00:19 +0000

	1) CS55 – The Plantronics CS55 continues to be the most popular wireless headset for all the right reasons. Quality, reliability, comfort, distance, and talk time just to name a few.
	2) CS70N – The Plantronics CS70N is small, light weight and very discrete. As you drive off in your car at the end of the day, you’ll realize your still wearing the headset.
	3) CS351N – The Plantronics CS351N is your most stable, single ear headband design used on a standard multi-line business telephone system.
	4) CS361N – The Plantronics CS361N covers up both ears and allow you to focus better and block out background noise. Great headset for concentrating on your caller.
	5) WO100 – The Plantronics WO100 is part of the next generation wireless of wireless headsets that have a USB cable included to allow one headset for both telephone and PC use.

Help with fixing an echo in your Plantronics CS55 wireless headset.

Alfred — Fri, 26 Feb 2010 18:45:23 +0000

Problem: A customers recently called us because they heard an echo or their voice when using their Plantronics CS55 wireless headset. It was working fine yesterday and now all of a sudden this echo appeared.

Solution: This is a problem that customers have had with their Plantronics CS55 wireless headsets and other similar CS wireless models (e.g. CS70N, CS351N) and a simple fix is to make sure the compatibility dial, located to the left of the base, is properly set. The indicator, set at 3 o’clock, normally points to #1 (that covers 90% of phones) on that dial but you may need to use one of the other 3 settings for optimum clarity. It should never be set between numbers. The right compatibility setting is crucial to the proper operation of your Plantronics CS55 wireless headset. On occasion you or someone else in your office may bump the unit and not realize the the dial has been slightly turned.

Plantronics CS351, CS351N, CS361 & CS361N Wireless Headset Date Codes

Wayne — Fri, 18 Sep 2009 17:32:04 +0000

The bottom of the base will have a white sticker starting with “B” for base. This is followed by a letter representing the Month (A=January, B=February…) and a number representing the Year (6=2006).

The headset will be located under the ear cushion and follow the same letter/number combo as listed above.

Help? What headset will work best with my Cisco VOIP phone?

HDI — Tue, 08 Sep 2009 22:30:11 +0000

I need a headset for work that will do the following -

1) Plug into a Cisco VOIP phone (the standard one you see everywhere)
2) Greatly amplify volume (so for example, if the call is very hard to hear even with phone’s volume blasting, headset would further amplify sound)
3) Has a mute button on board the headset
4) Cordless would rock but could live without it.

Answer: If you have any of the 7940, 7960 or 7970 model Cisco phones, you can use just about any of the Plantronics wireless systems such as the CS55, CS70N, CS351N, CS361N, etc. These wireless systems have a button for adjusting your listening volume and a mute button right on the the actual headset. The wireless headset charger / base amplifier has independent controls for both your incoming and outgoing volume.

Q: I need a wireless unit with a rugged headset, will the Plantronics CS55 hold up as well as the CS351N or CS361N?

Wayne — Tue, 18 Nov 2008 20:45:30 +0000

A: No, the Plantronics CS351N and CS361N are a much better choice for a rugged environment.