Plantronics Headset Technology for Business, Small Office, UC & VoIP Communication » Calisto Pro

Plantronics Calisto Pro wireless headset to be discontinued by April 2010.

Wayne — Mon, 21 Dec 2009 15:09:34 +0000

End of Life: Plantronics Calisto® Pro
Due to supplier issues, the Calisto Pro is being discontinued. While there is no direct replacement for the product at this time, Plantronics remains committed to developing innovative communication products for use in the home office.

Product Name: Calisto® Pro
Model/SKU: 73680-XX
Last Order Date: April 2, 2010 (while supplies last)
Last Ship Date: April 30, 2010
Replacement Part: N/A

Calisto™ Pro with Mac Issue – From Plantronics

Wayne — Tue, 15 Sep 2009 20:29:58 +0000

We have discovered an issue between Calisto Pro wireless headset firmware and Mac OS 10.5.7 (and later versions) that causes sound quality of Skype calls to deteriorate approx. 5-15 minutes into a call. This is not an issue caused by the Calisto Pro, but by changes that were made in the new Mac OS versions. We have not been able to identify a viable solution that allows us to support Skype calling for Mac beyond the versions supported today (Mac OS 10.4 up to 10.5.6). The Calisto Pro will work with Skype on a Mac if users do not upgrade to 10.5.7 or later versions. This issue does not exist for Calisto Pro users who are using Skype with a PC.

Help? Will the Plantronics Calisto Pro work with my DNS Preferred Version 10.1 for voice recognition?

HDI — Tue, 08 Sep 2009 22:36:50 +0000

Q: I’m looking for a good quality headset for my voice recognition program, DNS Preferred version 10.1, will the calisto Pro bluetooth headset work on the above version or do I need DNS wireless version.

A: Yes, you can use the Calisto Pro headset with the Dragon software, and I think that DNS and Plantronics even put together a retail package that included the Calisto Pro headset and a BUA-100 bluetooth adapter with the DNS software. If your pc already has Bluetooth then you can just use the Bluetooth headset, if it doesn’t you will need a USB Bluetooth adapter such as the Plantronics BUA-100.

Plantronics Calisto Pro Troubleshooting- Pairing with a new headset

HDI — Thu, 20 Aug 2009 22:39:02 +0000

Pairing with a new headset: Your Plantronics Calisto Pro can be used with other Plantronics Bluetooth headsets. You can pair only one headset at a time with the Calisto handset. Please note that other headsets may not behave the same or offer all the same features as the Calisto headset.

1. On the main screen, press Menu (left soft key).

2. Use the navigator to scroll down and highlight Initial Setup, and press Select (right soft key).

3. Highlight Headset/Base, and press Select (right soft key).

4. Highlight Pair New Headset, and press Select (right soft key).

5. Select either of the following options:

Remove Headset: To manually remove a headset, highlight this option, press Select

(right soft key), and then press Delete (right soft key).

Pair Headset: To pair with a new headset, or to re-pair with your original headset if the icon is

consistently displayed on the screen (see “Troubleshooting” on page042 of the user guide), highlight this option, press Select (right soft

key), and follow the onscreen instructions. The steps are the same as in “Pairing your Calisto headset with your mobile phone” on page 12 (see steps 2 and 4).

Plantronics Calisto Pro Troubleshooting- Registering your handset with the charging base

HDI — Thu, 20 Aug 2009 22:31:21 +0000

Registering your Plantronics Calisto Pro handset with the charging base:Your handset comes pre-registered with the base. If the handset screen displays “Searching for base” even when the handset is on the base and the AC power adapter and phone cord are properly connected, follow these steps to re-register the handset with the base.

1. On the main screen, press MENU (left soft key).

2. Use the navigator to scroll down and highlight Initial Setup, and press Select (right soft key).

3. Highlight Headset/Base, and press Select (right soft key).

4. Highlight Register to Base, and press Select (right soft key).

5. While the handset is in registration mode, press the handset locator button on the charging base until the screen shows registration is successful.

Plantronics Calisto Pro Troubleshooting-Common screen icons and warning messages

HDI — Thu, 20 Aug 2009 22:21:20 +0000

Common screen icons and warning messages:

Searching for base: Appears when the handset is not connecting to the base or is beyond range of the base (range is up to 300 feet). Make sure the AC Power adapter and telephone cord are connected. If the problem persists, you may need to re-register the handset with the base (see “Registering your handset with the charging base” on page 40 of the user guide).