Solution: Wireless headsets are great, but sometimes they make it difficult for people around you to know when you are on the phone.  At Headsets Direct we try to find a solution for every problem.  In your case, the solution is the “Telephone Online Indicator”, otherwise known as the Plantronics busy light.   The Plantronics busy light (Plantronics #65116-02) will work with most of the wireless Plantronics headsets, except for the CT14, which is not compatible.  If you have the HL10 lifter for your wireless headset, you can simply plug the busy light into the jack at the back of the lifter.  If you don’t have the lifter, you can plug the busy light into the base unit of your wireless headset.  Unfortunately, the busy light is great for wireless headsets, but we don’t have a similar device for our corded headsets at this time.

This handy little device can be set on top of a cubical, placed prominently on your desk, or you can even hang it on the wall.  It comes with a cord that is about 6 feet long and it is purple with red flashing lights, which makes it hard to miss.  Everyone in our office has one and it prevents a lot of interruptions when we are on the phone with customers.  If you have questions about the busy light, or any other product that Plantronics manufactures, just call our toll free number and anyone who answers the phone will be happy to help you.

Q: How can I let someone know that I am on a call when they walk up to my desk and I’m using my Plantronics CS55 Wireless Headset?

A: you can get the Plantronics “Busy Light” (65116-02) or “On Line Indicator” (OLI) that flashes when you are on a call. You can put it on your desk or on a cubicle wall so that people will see it flashing when they walk up to your desk.

A: No, the busy light can be plugged into the bottom of the wireless base.