Problem: Where can I find Plantronics accessories for my Plantronics headset? I have tried looking for Plantronics accessories in stores and no one seems to carry them.  I have also looked on the Plantronics web site for Plantronics accessories but they don’t show the parts that I am interested in.

Solution: We get lots of calls from people who have purchased a Plantronics headset and they need Plantronics accessories, or replacement parts, but the store where they purchased the headset doesn’t carry them.  We feel your pain, and at Headsets Direct, we believe it is important to carry Plantronics accessories for every headset we sell.   We are a large, stocking distributor and we do our best to keep them in stock for the convenience of our customers.

On our website at www.headsetsdirect.com, we try to make it easy for you to locate the Plantronics accessories or replacement parts you are looking for.  The “key” to quick and easy shopping on our web site is to know what Plantronics headset you have.  On our home page there is a teal green column on the left side of the page.  At the top of the column is a “google custom search box”.  Just enter the model number of the headset you have and hit search.  A page will open offering several matches to your search.  Select the best match; click on it and it will take you to an entire page that is all about your headset.  You will find all of the Plantronics accessories and replacement parts for your headset at the bottom of the page.  If you aren’t certain which accessory or part you need, you can click onto the part number at the left and (for most parts) there will be a picture of that part available to look at.

However, if you would rather talk to a real person, rather than order off the computer, just give us a call!  We have real, live, customer service specialists available Mon-Friday from 7:00 AM to 4:30 PM, and they will be happy to assist you and answer any questions you may have.  If we don’t have the Plantronics accessories you are looking for in stock, we can get it from Plantronics for you.

Problem: I have a Plantronics wireless headset and my co-workers often walk up to my desk and start talking to me when I am in the middle of a phone conversation.  Is there any device to let people know that I am on the phone?

Solution: Wireless headsets are great, but sometimes they make it difficult for people around you to know when you are on the phone.  At Headsets Direct we try to find a solution for every problem.  In your case, the solution is the “Telephone Online Indicator”, otherwise known as the Plantronics busy light.   The Plantronics busy light (Plantronics #65116-02) will work with most of the wireless Plantronics headsets, except for the CT14, which is not compatible.  If you have the HL10 lifter for your wireless headset, you can simply plug the busy light into the jack at the back of the lifter.  If you don’t have the lifter, you can plug the busy light into the base unit of your wireless headset.  Unfortunately, the busy light is great for wireless headsets, but we don’t have a similar device for our corded headsets at this time.

This handy little device can be set on top of a cubical, placed prominently on your desk, or you can even hang it on the wall.  It comes with a cord that is about 6 feet long and it is purple with red flashing lights, which makes it hard to miss.  Everyone in our office has one and it prevents a lot of interruptions when we are on the phone with customers.  If you have questions about the busy light, or any other product that Plantronics manufactures, just call our toll free number and anyone who answers the phone will be happy to help you.

End of Life: 76777-01 Vehicle Power Charger Micro-USB

Product Name: Vehicle Power Charger Micro-USB
Model/Part #: 76777-01
Last Order Date: While supplies last
Last Ship Date: While supplies last
Replacement Part: Universal Mobile Charging Kit, SKU #81291-01

The replacement headset for the Plantronics S10, T10 & T20 has changed to $59.95.  Plantronics 45647-04 replacement headset is a stock item and comes with a headband, 3 ear hook pieces, pivot ring and leatherette ear cushion.

A: The HL10 Handset Lifter accessory is designed to automatically lift most standard telephone handsets off the cradle when activated by your Plantronics wireless unit. Auto pickup of a ringing line needs to be supported by your phone for this function to work.

A: No, they do not. Visit our website and enter the headset that you have, at the bottom of the page it will list each accessory that is available for your headset.