Problem: Have you ever found yourself sitting at your desk closing some important sales deal and someone comes and interrupts you, not knowing you were on the phone?  The glare usually gets the point across but wouldn’t you like a more “user friendly” way to let them know how you feel?

Solution: The phone line indicator or more commonly known as on-line indicator.  The phone line indicator always lets everyone around you know when you’re on the phone and can’t be disturbed*.  There are two styles of indicators to choose from.  The first one we affectionately call “The Egg”.  About the size of what an extra large egg used to be, this phone line indicator has a bright red/purple random light pattern over the top half of the unit.  The phone line indicator cord is about five feet long which allows you to place it in the most conspicuous place for easy visibility.  The 90 degree plug allows you easy access to any of Plantronics wireless models.  Check it out at: http://www.headsetsdirect.com/65116-02-busy-light-oli.html

The second one is our more stylized phone line indicator designed for the new Savi wireless headsets.  This phone line indicator is square in shape and features the universal symbol for a headset.  It has a pulsing blue light, like a heartbeat, to show there is a live person on the headset.  The cord length for this phone line indicator is about the same as the other one.  One word of caution: it comes with a straight plug so it will work with the HL10 handset lifter BUT you can’t plug it directly into any of the CS model wireless headsets.  Take a look at this one at: http://www.headsetsdirect.com/80287-01-savi-oli.html

So, whether you go traditional or more stylized, you’ll never be interrupted again…hopefully.

Problem: I have a Plantronics wireless headset and my co-workers often walk up to my desk and start talking to me when I am in the middle of a phone conversation.  Is there any device to let people know that I am on the phone?

Solution: Wireless headsets are great, but sometimes they make it difficult for people around you to know when you are on the phone.  At Headsets Direct we try to find a solution for every problem.  In your case, the solution is the “Telephone Online Indicator”, otherwise known as the Plantronics busy light.   The Plantronics busy light (Plantronics #65116-02) will work with most of the wireless Plantronics headsets, except for the CT14, which is not compatible.  If you have the HL10 lifter for your wireless headset, you can simply plug the busy light into the jack at the back of the lifter.  If you don’t have the lifter, you can plug the busy light into the base unit of your wireless headset.  Unfortunately, the busy light is great for wireless headsets, but we don’t have a similar device for our corded headsets at this time.

This handy little device can be set on top of a cubical, placed prominently on your desk, or you can even hang it on the wall.  It comes with a cord that is about 6 feet long and it is purple with red flashing lights, which makes it hard to miss.  Everyone in our office has one and it prevents a lot of interruptions when we are on the phone with customers.  If you have questions about the busy light, or any other product that Plantronics manufactures, just call our toll free number and anyone who answers the phone will be happy to help you.

Q: How can I let someone know that I am on a call when they walk up to my desk and I’m using my Plantronics CS55 Wireless Headset?

A: you can get the Plantronics “Busy Light” (65116-02) or “On Line Indicator” (OLI) that flashes when you are on a call. You can put it on your desk or on a cubicle wall so that people will see it flashing when they walk up to your desk.