To mute the headset microphone on the Plantronics WO100 Savi, you need to push the “-” button that controls your speaker volume forward ( push forward towards the end of the microphone ) for at least 1.5 seconds until the talk button indicator light becomes solid red.  Your will also hear an audible notification through the headset speaker.  By pressing the button forward a second time you will turn off the mute feature allowing your caller to hear you again.

You can also mute the headset microphone within the PerSono Suite software that’s included with the Savi.  In the past the included software was only helpful with drivers and digital user manuals.  This software package is very different and installing will provide many great benefits when using the Savi headset.  Once installed you will have the PerSono Suite icon in the lower right toolbar.  With a click of the icon, you will visually see a triangle showing your headset, computer and telephone.  At any time you can simply click on your headset at the top of the triangle to mute the microphone.  When muted, the headset will change from green to red.  Click on the headset icon a second time to turn the mute off and resume your conversation.

As you can see, Plantronics has made it easy to mute the headset microphone on the headset or using the PerSono Suite software.  If you have questions on muting the headset  microphone or anything else please visit our product page for the Plantronics WO100 Savi.

One of the great features you’ll want to be sure and use with your Savi WO100 convertible wireless headset is its ability to add up to 3 additional headset users to a call.  Think of it as a conference call with headsets but instead of everyone hoovering around a telephone that’s on speaker, you can now use Savi headsets and have perfect volume levels while you and your staff are hand-free, roaming your office and collecting information as need for your call.Step 1 – Start your call on your WO100 (This will be the master headset).

Step 2 – Place a 2nd WO100 into your bases charging cradle.

(If using a different Savi model, on the guest Savi headset, press the headset Volume Button Up “+” for 3 seconds until the Indicator Light on the side of the headset turns solid green)

Step 3 – Press your Subscription Button for less than one second on the master WO100. The Subscription Light will flash yellow and green.

Step 4 – The light will turn solid yellow, you will also hear a tone in your master WO100.

Step 5 – You now have 5 seconds to press your Call Control Button inward on the master WO100 headset to accept your guest.  Repeat steps 2-5 for adding additional headsets.

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To exit or Disconnect – Your guests can exit the call by pressing their Call Control Button. When the master WO100 Call Control Button is pressed to end the conference call, all guests will be disconnected.

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Having the ability to conference multiple headsets on a call or simply added an extra headset to a call for training purposes demonstrate the versatility and Next Generation features of the Plantronics WO100 wireless headset.  If you have any questions about the Plantronics WO100 wireless headset or any other headsets, please contact give us a call.

The Plantronics Savi WO100 Headset has 3 range or distance settings.  It only takes a few seconds to adjust and will allow you to get the most out of your headset.

With the Plantronics WO100 wireless headset docked and not in use, press the subscription button for three seconds. Both the desk phone talk light and the PC talk light will flash green for high range. If you press the subscription button again for three seconds, the talk lights will flash yellow for medium range. If you press the subscription button again for three seconds, the talk buttons will flash red for low range. The setting for your Savi WO100 range or distance will need to be adjusted for your environment and distance needs.  Keep in mind that the high range for distance will use more battery and  low range will provide the most battery life for your Savi headset.Hopefully this helps you adjust your Savi WO100 range or distance settings to optimize your headset for your use and environment.  If you need more “How To” help, user manuals or replacement accessories, please visit our Plantronics WO100 Savi Headset page.

A customer recently ask if they could use a Savi Office system with SKYPE?

The Plantronics Savi Office systems such as the WO100, WO200, WO300 and WO350 integrate very nicely with software programs and provide a great solution as a Skype headset.  Of course you want to make sure that the headset has charged and all of the cables are installed, including the USB cable that plugs into your computer which allows you to use the Savi for any audio / sound applications.  (And of course you will need an internet connection, broadband is best)  One step to make sure that you are getting the most out of the Plantronics Savi Office system and Skype headset is to make sure that you download SKYPE on your computer first, before loading the Savi PerSono Suite software that comes with the Savi systems.  If you have already loaded the Plantronics PerSono Suite Savi software first, you may want to uninstall it and re-load it once SKYPE has been downloaded to your computer.  I know that this sounds trivial, but the downloading / loading sequence really does make a difference.  You can download the latest version of SKYPE at  www.skype.com  , you will need to set up your SKYPE account with a user name and password.  With SKYPE, you can call other SKYPE users (computer to computer) for free or you can set up an account with your credit card and pay just a few dollars a month to be able to call regular phone numbers (land lines) all across the country, the monthly low fee includes long distance as well.  Once you have SKYPE downloaded on your computer, you are now ready to load the Plantronics PerSono Suite Savi software.

When the Savi software is loaded, SKYPE will pop up a “prompt box” and say something like “another software program is trying to use SKYPE”, it will be the Plantronics PerSono software and you will want to click on the appropriate box to allow it to use or merge with SKYPE.  Once the two softwares are merged, SKYPE will have automatically chosen Savi as it’s default device.  At this point, the Savi has now become your Skype headset and is ready for use. To manually appoint a headset to SKYPE or see what is named as the default, click on the “Call” tab in the SKYPE software (towards the top of the screen) and then click on “Audio Settings”.  Here is where you can make adjustments within the SKYPE software and also see the default devices for “Microphone”, “Speakers”, and “Ringing”.

Add people to your “contacts” by using their “SKYPE name” for free computer to computer calls, these can also be video calls if both parties have a webcam.  And making a call to a regular telephone number is easy too, just click on the “Call phones” tab on the lower left side of the SKYPE screen and it will open your on screen dial pad.  You can use your mouse to enter the number and then click “call” or just use your ten key (numbers on your keyboard) and just press ”enter” (on your keyboard), and your Savi headset will automatically turn on for you.  And to end the call, just press the button on the headset, just like using it on your telephone.  That’s it, pretty easy!  (Please remember that to make regular phone calls, you will need to provide a credit card to get “SKYPE Credit”)

Plantronics believes their best wireless headset at their best price will motivate you to buy one.  And, if you buy one, you’ll buy more.  And if you believe it’s the best wireless headset you’ve used you’ll tell other people.  It’s as simple as that.

You can buy more Savis for $250 per unit (additional units do not include the free handset lifter), but you must do so during the 90 days following your initial purchase.   

Over-the-ear Savi WO200 headset shown left.  WO100 shown right with convertible over-the-head or over-the-ear headset wearing style.

PROBLEM: What do you have that is wireless and will work with my cordless phone and/or office phone at home?

SOLUTION: Plantronics CS55H wireless headset would be the perfect fit for your type of phones. It is made especially for single line cordless phones, but can also be used with a single line corded phone. This system will only work with single line telephones.

The Plantronics CS55H Home Edition is a little different than your typical Plantronics wireless units, the CS55H comes with an adapter module (TR1) which allows you to plug the headset system into a wall jack instead of the jack on your phone.

You can plug the Plantronics CS55H wireless headset into any wall jack in your home regardless of where the cordless phone is plugged in, as long as all of your wall jacks are on the same phone line.  If you are using a mixture of cordless and corded phones (like an office phone) in your home, this unit will still work for you.  When you want to use the corded phone to make a call, you will need to press the button on the headset to turn it on, then pick up the handset and take it out of the cradle to dial out just like normal.  Once you hear the ring in your headset, just hang up your phone.  If you want to make a call from the cordless phone, it is basically the same procedure.  Turn on your headset, then grab your cordless phone and dial out like normal.  Once you hear the ring in your headset, just turn off the cordless phone.  And to end a call for either scenario, just press the same button on the headset again to turn the headset off and end the call.

The best thing about the Plantronics CS55H wireless headset is that you can answer from anywhere in your home with just your headset, you will not need your cordless handset to answer incoming calls. You will have hands free freedom up to 300 ft distance and the system gives you up to 10 full hrs of talk time. With just one touch of the button you can answer or end calls. The CS55H is a convertible headset, you will receive both ear loops and a headband, so you can choose the style you would like to use. The headset also has volume and mute control features. There are volume controls on the charging base also for fine tuning. The microphone is noise cancelling to filter out background noise. The CS55H will also work with the Avaya Partner 18D and 34D telephones system allowing remote answer and hang-up without the use of the HL10 handset lifter.

Problem: I am a truck driver and I need a new cell phone headset that can block out the wind and road noise.  I love my old 510 Bluetooth, but I understand it has been discontinued.  What do you suggest?

Solution: You are absolutely correct; Plantronics decided to take the 510 off the market. It was a great little headset, but they came out with some newer headsets with more advanced technology and they took a few of the older units off the market.

Since the 510 is an over the ear unit, rather than just an in the ear style, take a look at the new VOYAGER PRO. The VOYAGER PRO is very similar in design to the 510; it has an ear piece that is made of a soft, flexible, rubber-like material, which conforms comfortably to most people’s ears, but it is lighter and has a more modern style.  Also like the 510, it offers WindSmart technology with acoustic fabrics and electronic filters to block intrusive wind noise.  The Voyager Pro headset actually has two noise-canceling  mics in the boom, plus an adaptive 20-band equalizer which is tuned to maintain balanced audio for comfortable listening volumes.

Another new headset you may be interested in is the classy, light weight, in the ear Discovery 975.   This innovative, stylish unit has the WindSmart technology of the 510 plus the dual mic technology of the VoyagerPro; but that’s not all! It includes a sleek, rechargeable case providing triple talk & standby time.  On the outside of the case is a convenient display that shows your connection status and battery levels, to let you know if you are running low on your charge or talk time.

For more information about the latest in Plantronics Bluetooth technology, give us a call and one of our customer service specialists will be happy to assist you.  Our goal at Headsets Direct is to make sure you get the right headset for your individual needs and we back that up with a 60 day money back guarantee.

What are the benefits of the Plantronics Savi Office Headsets compared to other Plantronics wireless units?

Benefits: The Savi family headsets offer the latest technology from Plantronics. These units integrate your desk phone and PC or your PC and cell phone with one wireless headset. The more popular model in the family of Plantronics Savi Office headsets is the WO100, this unit is installed on your desk phone and PC. Now you can listen to your music in-between your calls, talk over the internet using VoIP software such as Skype or listen to instructional videos without disturbing others around you. It gives you up to 350 ft range with 9 hrs of talk time. Up until now the most distance you could get out of a Plantronics wireless system was 300 ft. You will receive PerSono Suite software to manage your Savi unit on your desk top. The headset is very light weight and comes with an earloop and a headband. It offers a noise canceling microphone so you sound crisp and clear while on the phone. It provides a mute feature and volume controls, the base also has volume controls for your mic and your hearing needs. You can pair up to 4 headsets with one base for easy conference calling and mix the calls from your PC and phone. In the PerSono Software you will find adjustments  for the amount of battery life you will be using throughout the day for your environment and distance needs. Keep in mind that the high range for distance will use more battery life and low range will provide the most battery life for your Savi headsets.

The WO200 is another popular Plantronics Savi Office headset model for your desk phone and PC. The headset is an over the ear piece with earbuds that come in different sizes. This unit also provides you with up to 350 feet distance, with 6 hours of talk time (I put my headset back on the charger at lunch time and I have plenty of talk time to get me through my day). Other than the talk time and headset, it offers the same high-end features as the WO100.

PROBLEM: I need to purchase a good quality headset to use with my computer and VOIP.   What is your best computer headset?

SOLUTION: You are asking a trick question because rarely is there one headset that is “best” for everyone.   Thank goodness Plantronics provides us with so many choices!   For example:  are you wanting a wireless unit, and if so, do you plan to use it only with your computer, or would you like to use it with your cell phone as well?  Or are you looking for a corded unit that can provide high quality conversations as well as first class tone quality for listening to music or playing games?

If you prefer wireless, take a look at the WG100b (Savi Go). Hands down it is the best wireless value, offering the latest state of the art technology as well as a full menu of options. The Savi GO is designed for in-office “mobile professionals”.  It allows you to seamlessly switch between calls on your cell phone and calls on your computer with just a touch of a button.  Oh by the way, it also provides a headband and an ear hook so you can decide which wearing style is most comfortable.  Are you wondering about quality?  How about wideband technology with an extended noise canceling boom, so your callers hear only your clear, natural sounding, voice?  Anyone looking for a top-notch, sharp looking, wireless, with excellent quality and plenty of options, should seriously consider the Savi Go!

What if you’re not too keen on wireless, or you’re on a tight budget right now?  Not to worry, we also have a new, value priced, corded unit that is loaded with top of the line features.   Our .Audio 476 DSP has Digital Signal Processing which offers enhanced sound quality; and wideband acoustic echo cancellation, so your calls are clear and natural. Not only that , but you will love how the acoustically tuned equalizer  supplies rich, resonant stereo, and optimizes voice response so you can truly enjoy your music, watching a movie, or playing your favorite video game!  The easy to use inline, volume and mute controls, along with the USB plug and play connector, make set up a snap!  By the way, it’s also foldable so you can take it with you to the library, on business trips, or anywhere you want your computer making it one of our best computer headsets.

Check out both of these new units, and if you have any questions or need assistance, give us a call.  At Headsets Direct we want to help you get the best computer headset that is “best” for you and your particular situation.