Comments for Plantronics Headset Technology for Business, Small Office, UC & VoIP Communication http://www.headsetsdirect.com/blog Mon, 23 Jan 2012 17:10:56 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Plantronics 5 Most Popular Wireless Headsets – October 2011 by Wayne http://www.headsetsdirect.com/blog/plantronics-5-wireless-headsets-october-2011/comment-page-1/#comment-3871 Wayne Mon, 23 Jan 2012 17:10:56 +0000 http://www.headsetsdirect.com/blog/?p=1922#comment-3871 At this time, Plantronics only has the earbuds that come with the unit available. You may try using a foam cushion (http://www.headsetsdirect.com/29955-06-tristar-lg-cush-2.html) over the earbud to soften the feel against your ear. At this time, Plantronics only has the earbuds that come with the unit available. You may try using a foam cushion (http://www.headsetsdirect.com/29955-06-tristar-lg-cush-2.html) over the earbud to soften the feel against your ear.

]]> Comment on Plantronics M20 Bluetooth Wireless Headset Users Guide by Wayne http://www.headsetsdirect.com/blog/plantronics-m20-bluetooth-wireless-headset-users-guide/comment-page-1/#comment-3870 Wayne Mon, 23 Jan 2012 16:46:39 +0000 http://www.headsetsdirect.com/blog/?p=1435#comment-3870 The M20 pairs with your Bluetooth phone giving you an audio device for phone calls. The <a href="http://www.headsetsdirect.com/m50-bluetooth-headset.html" rel="nofollow">M50</a> is the same headset, but also streams music. The M20 pairs with your Bluetooth phone giving you an audio device for phone calls. The M50 is the same headset, but also streams music.

]]> Comment on Plantronics Voyager Pro pairing Instruction are now available by Wayne http://www.headsetsdirect.com/blog/plantronics-voyager-pro-pairing-instruction/comment-page-1/#comment-3869 Wayne Mon, 23 Jan 2012 16:42:15 +0000 http://www.headsetsdirect.com/blog/?p=134#comment-3869 If your headset is not charging, contact your vendor for a replacement. If it was from Headsets Direct, we will ship your replacement immediately and provide a return label for the defective unit. Plantronics products rarely fail right out of the box, but unfortunately it does happen on occasion with electronics. If your headset is not charging, contact your vendor for a replacement. If it was from Headsets Direct, we will ship your replacement immediately and provide a return label for the defective unit. Plantronics products rarely fail right out of the box, but unfortunately it does happen on occasion with electronics.

]]> Comment on The Problem: Getting a New Employee Quickly Trained for Customer Service. The Solution: Headset Y-Training Cord by Wayne http://www.headsetsdirect.com/blog/problem-employee-quickly-trained-customer-service-solution-headset-ytraining-cord/comment-page-1/#comment-3868 Wayne Mon, 23 Jan 2012 16:34:52 +0000 http://www.headsetsdirect.com/blog/?p=421#comment-3868 A Y-cord does not exist for USB headsets. The problem is a computer sees each headset as a separate device and forces you to choose one for your audio. You can use a USB adapter (<a href="http://www.headsetsdirect.com/da40-usb-headset-adapter.html" rel="nofollow">DA40</a> for example), a traditional Y-cord (<a href="http://www.headsetsdirect.com/27019-03-plx-y-training-cord.html" rel="nofollow">27019-03</a>) and any 2 <a href="http://www.headsetsdirect.com/plantronics-corded-headsets/office-headsets.html" rel="nofollow">H-series headsets</a>. A Y-cord does not exist for USB headsets. The problem is a computer sees each headset as a separate device and forces you to choose one for your audio.

You can use a USB adapter (DA40 for example), a traditional Y-cord (27019-03) and any 2 H-series headsets.

]]> Comment on Plantronics M20 Bluetooth Wireless Headset Users Guide by vaughn bridges http://www.headsetsdirect.com/blog/plantronics-m20-bluetooth-wireless-headset-users-guide/comment-page-1/#comment-3661 vaughn bridges Wed, 11 Jan 2012 12:16:11 +0000 http://www.headsetsdirect.com/blog/?p=1435#comment-3661 I would like to know how to hear my music through my PLANTRONIC M20 Bluetooth Headset. I would like to know how to hear my music through my PLANTRONIC M20 Bluetooth Headset.

]]> Comment on Plantronics 5 Most Popular Wireless Headsets – October 2011 by Julie Anderson http://www.headsetsdirect.com/blog/plantronics-5-wireless-headsets-october-2011/comment-page-1/#comment-3441 Julie Anderson Thu, 29 Dec 2011 16:22:55 +0000 http://www.headsetsdirect.com/blog/?p=1922#comment-3441 We recently purchased two of the CS540 headsets for our office and absolutely love them. However, I am wondering if there is a softer, more comfortable earbud. The ones that we received with the set are quite hard and there is no flexibility. I would appreciate a response at your earliest convenience. Thanks! We recently purchased two of the CS540 headsets for our office and absolutely love them. However, I am wondering if there is a softer, more comfortable earbud. The ones that we received with the set are quite hard and there is no flexibility. I would appreciate a response at your earliest convenience. Thanks!

]]> Comment on Plantronics Voyager Pro pairing Instruction are now available by Richard Halla http://www.headsetsdirect.com/blog/plantronics-voyager-pro-pairing-instruction/comment-page-1/#comment-3271 Richard Halla Sat, 24 Dec 2011 22:51:17 +0000 http://www.headsetsdirect.com/blog/?p=134#comment-3271 head set will on recharge head set will on recharge

]]> Comment on The Problem: Getting a New Employee Quickly Trained for Customer Service. The Solution: Headset Y-Training Cord by Stan Johnson http://www.headsetsdirect.com/blog/problem-employee-quickly-trained-customer-service-solution-headset-ytraining-cord/comment-page-1/#comment-3091 Stan Johnson Tue, 13 Dec 2011 20:52:18 +0000 http://www.headsetsdirect.com/blog/?p=421#comment-3091 Do you have Y-training cords for USB headsets? Thanks, Stan Do you have Y-training cords for USB headsets?
Thanks,
Stan

]]> Comment on Replacement battery for the Plantronics CS70 and CS70N wireless headsets by Wayne http://www.headsetsdirect.com/blog/replacement-battery-for-the-plantronics-cs70-and-cs70n-wireless-headsets/comment-page-1/#comment-2825 Wayne Wed, 23 Nov 2011 13:52:54 +0000 http://www.headsetsdirect.com/blog/?p=567#comment-2825 Yes, what you suggest is possible but is not easy to accomplish by most people. You also have to make sure the replacement battery is an exact replaement and not damage the headset. Yes, what you suggest is possible but is not easy to accomplish by most people. You also have to make sure the replacement battery is an exact replaement and not damage the headset.

]]> Comment on Replacement battery for the Plantronics CS70 and CS70N wireless headsets by Paul http://www.headsetsdirect.com/blog/replacement-battery-for-the-plantronics-cs70-and-cs70n-wireless-headsets/comment-page-1/#comment-2681 Paul Thu, 10 Nov 2011 17:05:19 +0000 http://www.headsetsdirect.com/blog/?p=567#comment-2681 Actually, several vendors sell replacement batteries for the CS70 models. It does require unsoldering the two battery wires and resoldering the new battery back, but it is very easy, or you can have an electronics repair shop do it for you. The battery is accessed by removing a small screw in the bottom of the headset next to the charging contacts and pulling the silver plastic case away from the black frame. Actually, several vendors sell replacement batteries for the CS70 models. It does require unsoldering the two battery wires and resoldering the new battery back, but it is very easy, or you can have an electronics repair shop do it for you. The battery is accessed by removing a small screw in the bottom of the headset next to the charging contacts and pulling the silver plastic case away from the black frame.

]]>