Q & A

• Is the 03929-63 HDI Wireless Training Adapter Just for Wireless Headsets?

  Posted on January 6, 2012 by Alfred

  Question:  Is the 03929-63 Headsets Direct’s Training Adapter just for wireless headsets?  I have an older S10 amplifier and some headsets, and would like to use them for training.
  Answer:  In a word, no, it has multiple applications (okay five words).  A Headsets Direct original product, the 03929-63 Training Adapter began as an answer to our customers’ complaints [...]

  
  

  This post was posted in Q & A and was tagged with 03929-63 training adapter, CS540, Headset, HW251, M22, Plantronics, S10, wired headset, wireless, Y-Training Cord

• Plantronics, the leader in wireless headsets (Savi)...

  Posted on August 19, 2011 by Alfred

  Question:  What are some features of the Plantronics wireless headsets that set them apart?
  Answer:  Well, we could talk about 50 years of being a leader in headset design and performance, the ease with which their wireless headsets integrate with most phone systems, they come in styles to fit every need, and did we say unified [...]

  
  

  This post was posted in Q & A and was tagged with Plantronics, Savi W710, Savi W720, Savi W730, Savi W740, Savi WO100, Savi WO200, savi wo300, savi wo350, wireless headset

• Educational Training - Wireless Training Adapter, Y-Training Cable, and Savi pairing

  Posted on July 14, 2011 by HDI

  Here at Headsets Direct, educational training is part of what we do.  It all starts in house, we practice educational training on a regular basis to further our headset knowledge, and we love to pass on that educational training to our customers!  A couple of our more popular and inquired about educational training topics are [...]

  
  

  This post was posted in Headsets Direct, Q & A and was tagged with 03929-63, 26716-01, 27019-03, 49323-44, 66268-03, 72442-41, DA40, DA45, DA60, Plantronics M22, S11, S12, Savi WO100, Savi WO200, savi wo300, savi wo350

• Plantronics Phone Line Indicators

  Posted on July 6, 2011 by Alfred

  Problem: Have you ever found yourself sitting at your desk closing some important sales deal and someone comes and interrupts you, not knowing you were on the phone?  The glare usually gets the point across but wouldn’t you like a more “user friendly” way to let them know how you feel?
  Solution: The phone line indicator [...]

  
  

  This post was posted in Headsets Direct, Q & A and was tagged with 65116-02, 80287-01, Headsets Direct, Plantronics

• Plantronics CS70N Echo

  Posted on July 1, 2011 by HDI

  Plantronics CS70N echo issues are not something that we typically get calls about, but most wireless headsets can certainly have some echo.  There are a couple of different scenarios and instances that can make the Plantronics CS70N have an echo problem.
  Compatibility: Although the Plantronics CS70N is pretty universal and compatible with most phones, there are [...]

  
  

  This post was posted in Headsets Direct, Plantronics, Q & A and was tagged with CS70N, Headsets Direct, Plantronics, wireless headset, wireless headsets

• What's the best headset for 10-15 employees on a multi-line phone system?

  Posted on June 20, 2011 by Alfred

  Problem: I’m looking for good quality headsets for an office with 10-15 employees.  Some will not be leaving their desks but others will be moving around.  I have a standard multi-line PBX office phone system.  What do you recommend?
  Solution: PBX (private branch exchange) is a broad term that covers many brands of office phones.  Knowing [...]

  
  

  This post was posted in Q & A and was tagged with 26716-01, CS55, CS55H, Headsets Direct, HL10, Plantronics, Plantronics M22, Savi WO100, TR-1, TR1

• What is a phone headset amplifier and why do I need one?

  Posted on May 25, 2011 by HDI

  In a nutshell, a phone headset amplifier is one way of connecting a headset to a telephone.  A phone headset amplifier is used for telephones that are not “headset ready”, meaning that the phone does not have a dedicated headset jack.  If a phone is “headset ready” it will have a dedicated headset jack that [...]

  
  

  This post was posted in Plantronics, Q & A and was tagged with 2.5mm plug, amplifier, Plantronics

• Which headset goes with my cordless telephone with Dect 6.0?

  Posted on May 23, 2011 by Alfred

  Problem: I just bought this newfangled cordless phone for my home that has the latest Dect 6.0 wireless digital technology.  It does everything short of polishing your shoes!  I know some of the older models used 900 MHz, 2.4 GHz and 5.8 GHz frequency profiles and headsets worked fine with them but now we have [...]

  
  

  This post was posted in Q & A and was tagged with cordless phone headsets, CS55H, CT14, m175c, mx500c, Plantronics

• I have hearing aids and I want to know what telephone headset is best for me?

  Posted on April 5, 2011 by Alfred

  Supraplus monaural, Encore monaural, and Supra monaural telephone headsets, the proper choice when hearing aid compatibility is required according to the Electronic Industries Association - (EIA) RS-504
  Problem: I have hearing aids and I want to know what telephone headset is best for me?
  Answer: First, we will briefly discuss the three types of hearing aids that [...]

  
  

  This post was posted in Headsets Direct, Q & A and was tagged with headsets, hw251n, HW291N, Monaural Headset, Plantronics, Supra H51N

• Help? What can I use for training with the Plantronics S11 & S12?

  Posted on December 16, 2009 by Sue

  Q: Is there anything I can use to train on when using the Plantronics S11 or S12?

  A: You can use the wireless training adapter, part # 03929-63 for either of these units!

  
  

  This post was posted in Q & A and was tagged with 03929-63, Plantronics, S11, S12, Training Adapter

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