<![CDATA[Plantronics Headset Technology for Business, Small Office, UC & VoIP Communication]]> Thu, 17 May 2012 10:36:58 +0000 en hourly 1 <![CDATA[Plantronics USB Push-to-Talk Adapters]]> Mon, 17 Oct 2011 15:12:21 +0000 For Models: SHS 2371-01, SHS 2355-01, SHS 2362-01 and SHR 2073-01

Push-to-Talk amplifiers by Plantronics, the proven standard for Air Traffic Control and Public Safety Dispatch, are now available with USB interfaces.
Compatible with standard USB drivers.
The Push-to-Talk switch enumerates as button 1 of a single button game controller.
Used with training simulators,VoIP communications and speech recognition - anywhere that high quality USB audio with push-to-talk switching is required.
Available in monaural and stereo.
User comfort guaranteed by a wide range of compatible Plantronics headsets.

For more info: Plantronics USB Push-to-Talk Adapters

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<![CDATA[Download and Update the Latest Plantronics Telephone Headset Software & Drivers.]]> Wed, 24 Aug 2011 15:37:20 +0000 Plantronics DownloadsTo have your Plantronics headsets perform at their best, be sure to check for software updates and drivers when connecting headsets to your computer. The latest software drivers and Plantronics Control Panel Application can be found at :

Plantronics Headset Software Downloads

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<![CDATA[Plantronics Announces CS55 and SupraPlus CS351N & CS361N Wireless Headsets To Be Discontinued.]]> Tue, 16 Aug 2011 14:17:13 +0000 CS55 Wireless HeadsetPlantronics will be discontinuing the CS55, CS55H and SupraPlus Wireless (CS351N/CS361N) product lines.  Going forward, please transition to the CS500 Series product line which are now available. The last ship date for these products will be December 31, 2011 (or while supplies last).

Plantronics CS55 Wireless Headset will be replaced with the Plantronics CS540 Wireless Headset

Plantronics CS351N Wireless Headset will be replaced with the Plantronics CS510 Wireless Headset

Plantronics CS361N Wireless Headset will be replaced with the Plantronics CS520 Wireless Headset

 

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<![CDATA[The New Plantronics W700 Wireless Headsets for Multiple Platforms (W710, W720, W730 & W740)]]> Fri, 15 Jul 2011 09:00:14 +0000 w740-pc-mobile-desk-wireless-headsetThe new W700 family of wireless headsets that Plantronics is releasing this summer is offering even more multi-connectivity than the older Savi family. The W700 family will be replacing the older Savi models. You now have one headset that can be used on your PC, Desk phone & Mobile phone. Listed below are some of the features Plantronics has added or improved upon.

 

 

 

  • Replaceable Battery for W740: New P/N 84598-01
  • W710 & W720 will use same battery as older models (WO300 & WO350).
  • Three way connectivity lets you easily switch & mix audio between PC, mobile & desk phone calls.
  • 3 additional headsets can be link to each unit.
  • Subscribe new headsets to base by simply docking the headset.
  • Dect 6.0: New voice-dedicated DECT technology eliminates Wi-Fi interference from other Networks.
  • Adaptive power system optimizes for range and talk time.
  • Advanced wideband audio using CAT-iq technology enables clearer conversations.
  • Bluetooth technology is in the base of the W700 units, not in the headset.
  • If you are using the W700 series headset with a mobile phone you can reach up to 350 feet away from the base.
  • If you are more than 350 ft away on a mobile call using the W700 headset you will lose connection, even if you have your mobile phone with you (remember the Bluetooth technology is in the base, not the headset).
  • Placing the headset in sleep mode can save on your battery life between charges.
Models: W740 W730 W710 W720
Most like: WO100 WO200 WO300 WO350
Convertible Headset X
Over Head/Single Ear X
Over Head/Dual Ear X
Over Ear X
Desk Phone (Multiple Lines) X X X X
PC X X X X
Mobile X X X X
Replaceable Battery: X X X
*Hot Swappable Battery X
Talk Time 7 Hrs 6 Hrs 9 Hrs 9 Hrs
Headset Weight 21 grams 25 grams 72 grams 94 grams

*Hot swappable battery - lets the battery be changed in the middle of the conversation so you never run out of power (additional batteries sold separately).

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<![CDATA[Plantronics CS70N Echo]]> Fri, 01 Jul 2011 09:00:49 +0000 Plantronics CS70N echo issues are not something that we typically get calls about, but most wireless headsets can certainly have some echo.  There are a couple of different scenarios and instances that can make the Plantronics CS70N have an echo problem.

Compatibility: Although the Plantronics CS70N is pretty universal and compatible with most phones, there are a couple of makes and models that they do not work properly with, such as AT&T three digit model number phones and a most GE phones.  For whatever the reason, these specific phones can make Plantronics headsets buzz and do quirky things so that they do not function properly.  AT&T four digit model phones work just fine.

Connectivity: The Plantronics CS70N can echo and not function properly if it is not hooked up correctly.  The Plantronics wireless headsets such as the CS70N are designed to plug into the handset receiver jack on the telephone base.  You simply unplug your handset receiver’s coiled cable from the handset jack on the telephone and plug the wireless CS70N base into the handset jack, then you plug your handset receiver into the designated jack on the wireless headset base.  That way you can still use your phone like normal if you want to.  Some phones do have a dedicated headset jack, but that is used for a corded headset with a phone model specific cable, not the Plantronics CS70N.  So just make sure that the wireless headset base is plugged in-line between the handset receiver and the base of the phone and not a headset jack. (* This does not pertain to Cisco 7940, 7960, & 7970 series phones… They are different *)

Settings: The configuration and settings on the Plantronics CS70N must be adjusted correctly otherwise it can make the headset echo.  One of the most common reasons for the Plantronics CS70N to echo is a volume level being too loud, typically it’s the microphone volume.  The master control for the mic volume on the very bottom of the CS70N base should usually be on setting “B”, and then you should use the mic volume quick adjustment buttons (plus & minus) on the upper back of the base unit to fine tune your speaking volume.  And as far as your listening volume, it is the 1 – 4 switch on the lower back of the CS70N base.  Number 1 is the loudest, adjust accordingly.  The other configuration that can make the Plantronics CS70N echo is the compatibility setting dial on the left side of the base.  It is the dial that looks like you can use a flathead screwdriver or a dime to adjust it, and it is numbered 1 – 4.  Typically for most phones, number 1 should be in the 3 o’clock position, which would also be lined up with the little ridged area to the right of the dial.  This is very important because it changes the internal compatibility of the unit, even if it’s off a little, it makes a world of difference.  It has to be right on mark, otherwise it can make a wireless headset echo and do other quirky things as well.

If the Plantronics CS70N is hooked up properly, the volume levels are set correctly and the compatibility dial is where it needs to be, see the Plantronics CS70N page on our website for instructions on how to do a system “reset”, under the “Additional Information” tab.

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<![CDATA[Lightest wireless DECT headset on the market, coming soon…the Plantronics CS540]]> Thu, 16 Jun 2011 09:00:23 +0000 Another CS family headset model headed for the bestseller list. Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500 Series.  The CS540 convertible wireless headset will be the new an improved version of the CS50 and CS55 models.  The new CS540 system features the lightest DECT headset on the market, a new streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a bestseller for nearly a decade.

Some of the CS540’s features are that it has up to a 7 hrs of talk time, a range of up to 350 ft, adaptive power system optimizes for range and talk time, advanced wideband audio using CAT-iq (Cordless Advanced Technology – Internet Quality) technology enables clearer conversations while still using the stable and secure voice dedicated DECT™ 6.0 technology which eliminates Wi-Fi interference and is 64 bit encrypted to make sure that your calls are secure.  Choose narrowband mode to preserve talk time or wideband mode for clearer conversations, the noise canceling microphone filters out background noise while the DSP technology (Digital Signal Processing) provides more natural voice sound.  Sound Guard technology protects against audio spikes, conference in up to three additional CS540 or Savi headsets for enhanced collaboration, new headsets can subscribe to a base by simply docking the headset and auto answer option lets you answer and end calls by removing or replacing the headset from the base.

And even though PC calling with a softphone and using headsets for various computer software programs is catching on more and more, the majority of workers still use a traditional desk type telephone and just want the freedom to multi-task while still being able to handle their phone calls.  The Plantronics CS540 will quickly become the natural choice for CS50 and CS55 users and fans!

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<![CDATA[Plantronics' New CS540 Wireless Headset ]]> Thu, 16 Jun 2011 09:00:07 +0000 Have you taken a look at the new wireless headsets for office phones that Plantronics is releasing later this year? Plantronics has given their most popular series a brand new look. The new streamlined base on the Plantronics CS540 model is very sleek looking with improved performance, that includes the same dependability and wireless productivity that has always made the CS series so popular. The new CS540 system is Noise-Canceling and will be offered in 3 different wearing styles: Convertible headset (with earloop, headband and optional neck band), Monaural/Single Ear and Binaural/Dual Ear headband style.

The CS540 has all the same great features as the Plantronics wireless CS55 headset with some new and improved features. Plantronics is claiming the CS540 Wireless Headset is the lightest headset on the market; weighing in at only 21 grams. One of the most exciting features on the new Plantronics CS540 is the ability to pair up to 3 additional CS/WO series headsets to each base.  Now everyone in your office can join the conversation. Plantronics has improved the range on the new CS540, the old series is only 300 feet, and the new series is 350 feet which works hand in hand with the adaptive power system that optimizes the CS540 for the perfect balance between range and talk time. The new voice-dedicated DECT technology eliminates Wi-Fi interference from other networks. Same as the old CS55 series, Plantronics continues to offer a replaceable battery for this newest unit.

The Plantronics CS540 Wireless Headset is compatible with the HL10 handset lifters and EHS adapters, so there is no need to replace your existing lifters or adapters.  This will only apply if you are using the old CS model of headsets. There are different EHS adapters for different series of Plantronics headsets.

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<![CDATA[Plantronics wireless headset for telephone and personal computer]]> Wed, 15 Jun 2011 09:00:34 +0000 The Savi Office Systems will work with most single & multi-line phones, but it will also work on your computer with SKYPE or whatever other software you may have.  And it’s all integrated into the base of the system, no extra devices needed.  There are currently four models offered, the Savi WO100, Savi WO200, Savi WO300 and the Savi WO350.  The WO100 is the convertible model which gives you the option to wear it over the head or over the ear, you just snap on whichever attachment you’d like.  The Savi WO200 is the over the ear model which loops over your ear and has an ear bud that goes in the ear, which resembles the CS70N headset.  The Savi WO300 is a monaural headband model that goes over the head and covers one ear, and the WO350 is over the head binaural dual ear version.

The Savi Office systems have a range of up to 350ft, while still using the same rock solid 64 bit encrypted DECT 6.0 technology to keep your calls secure.  You can also easily pair up to four of the Savi headsets to one base unit for conference calls, you can even conference between your landline phone and your softphone.  As more and more individuals as well as companies are starting to venture out and use programs like SKYPE and other Unified Communications software to be totally connected, these types of systems are quickly becoming a much needed valuable tool for us to get the job done.  The Savi systems are compatible with the standard HL10 Handset Lifters for remote one-touch answering and can also be used with specific EHS’s (Electronic Hook Switches) for certain phones.  So if you’d like to use the same wireless headset on your telephone and computer, you really have to check out the Savi models to see what they can do.

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<![CDATA[Plantronics CS540 - What are the cool new features?]]> Tue, 14 Jun 2011 09:00:31 +0000 The CS540 is the latest wireless model from the legendary CS family of headsets from Plantronics. Like its predecessor, the CS55, it will continue to set the standard in wireless communication.  The CS540 features a new headset design, streamlined base and improved performance, and you don’t lose any of the dependability that has made the CS series a best seller.  So, what are some of the cool new features of the CS540?

It features the lightest headset in the industry weighting only 21 grams, gives you up to 350 feet of roaming distance for improved productivity, and a battery made to last all day giving you 7 hours of talk time.  In addition to some of the same features as the CS55, like different wearing styles, convenient volume and mute controls, a noise canceling microphone, and voice dedicated DECT technology to eliminate Wi-Fi interference, the CS540 also includes advanced wideband audio using CAT-iq technology for clearer conversations.  Two other new features on the CS540 is an adaptive power system that optimizes it for the perfect balance between range and talk time and the ability to conference up to three additional CS headsets and allow co-workers to join calls quickly and easily.  Add to that over 95% compatibility and Headsets Direct’s 60 day money back guarantee, and the CS540 is sure to be another winner.

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<![CDATA[Plantronics CS (540) Family History]]> Mon, 13 Jun 2011 09:00:30 +0000 So looking at the change of time, things only have gotten better. When Plantronics introduced the CS50 in 2004, it looked and felt sleek. It was the ultimate in mobility and sound quality, a hands free headset for the office. They offered up two different styles of wearing, unheard of for the masses of office workers who wore them faithfully.  Simply put your workday was a function of ease with more productivity.

Who would have thought a CS55 would be born? Digitally enhanced audio, 1.9GHz voice dedicated wireless technology.  Minimal interference, an extended boom and noise cancelling microphone, crystal voice delivery in loud environments.

I simply can’t believe that a product can be improved upon, why fix it if it isn’t broken?  Ok no it wasn’t and yes it is improved. WOW! CS540 still carries the same simple features that made it big, two styles of wearing, over the head or over the ear. One of the lightest wearing headsets out there, you can wear this and forget that it is there. DECT technology eliminates WI-FI interference. Advanced wideband audio using CAT-iq which simply means Cordless Advancement Technology.  This technology is the next generation and is based on the regulatory framework of the DECT technology, being performed today. So let us have the newest and brightest star, use it wisely, conveniently, smartly, and feeling so good while wearing it.

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