Do you need to make the transition from communicating on your telephone to your PC but just not quite comfortable using a headset yet? The Plantronics Calisto 240 USB Handset offers you the convenience of using a familiar handset design while making calls from your PC. The Calisto 240 is optimized for Microsoft Lync 2010 and Microsoft OCS 2007 and has full call control when used with this software.

The Calisto P240 handset is a slim line design that will fit nicely in your hand. It is smaller than most cordless phone handsets, but larger than most mobile phones. You can add a desktop stand that provides storage options for in-office use. The handset has  controls at your fingertips; like an on/off button , mute control, 12-key dial pad, speaker phone,  LCD screen for easy call ID viewing and menu navigation, just to mention a few.

The Calisto P240 handset has excellent audio quality using wideband and a noise-canceling microphone that offers the best PC audio available. SoundGuard provides protection against audio spikes.  With its built-in duplex personal speakerphone it offers a high quality audio experience and hands-free convenience.

The USB cord is simply a plug and play for easy use. The handset is powered by a USB connection and does not require batteries to operate. The handset comes with its own protective carrying case, and with its slim portable design, it will easily fit into a laptop bag for the times you need to be on the go.

Give us a call if you need additional information at 800-914-7996.

The listed instructions are for two Plantronics Wireless Headsets with or without an HL10 handset lifter.

There are different Plantronics products that can be used with this adapter.  See our website for other configurations in the HDI Wireless Training Adapter User Guide.

Training Adapter (03929-63): The training adapter ships with its own cord. The cord plugs into the end of the training adapter where you see the word TEL. This cord should not be traded out for a longer cord.  On the other end of the adapter there is an A jack and a B jack, this is where your wireless headsets will be plugged in.

Setting up the first wireless headset:

Note:  Some phones also have a HEADSET jack, if you have a HEADSET jack on your phone, do not plug this training adapter into it, the adapter will not work.  It must be plugged into the HANDSET jack for people to be able to hear you.

Step 1: On your phone, unplug the cord that is in the handset jack, (this cord comes from the wireless headset charging base).

Step 2: Take the cord you just unplugged from the phone’s handset jack and plug it into the A jack on the training adapter.

 Step 3: Take the cord plugged into the training adapter next to the word TEL and plug it into the now empty handset jack on your phone.

You now have your primary wireless headset attached to the training adapter.

Setting up the second wireless headset:

Step 1: Take the cord from the second wireless base (this is the cord that would normally be plugged into the telephone) and plug it into the B jack on the training adapter.  Note: On the underside (older units) or back side (newer units) of the wireless charging base, there is a picture of a telephone, the cord coming from this jack is the one you will plug into the B jack on the adapter.

Step 2: Make sure you have the power adapter for the second headset plugged into the charging base and the other end plugged into a wall outlet or power strip.  The power indicator lights should be visible on both bases.

To configure the settings on the wireless training adapter:

On the training adapter where the single wire is coming from, next to TEL, there is a slider switch with two positions, 1 & 2, make sure the switch is sitting under number 2 when using two wireless headsets.

On the top of the training adapter there are two buttons for muting.  A is for the wireless headset plugged into the A jack and B is for the wireless headset plugged into the B jack.  When the button is up, that headset can be heard, when the button is pushed down, that headset is muted.  You can configure the headsets either way for talking or listening purposes.  This is also a great way to make a conference call with colleges.

Testing for a dial tone:

 Note: If you are not using an HL10 handset lifer, you will first need to take the handset out of the cradle and sit it off to the side of your phone to get a dial tone.  Turn on the headset plugged into A, you should have a dial tone, turn on the second headset, it should also have a dial tone.  You are now ready to start using your training adapter.

If you have any questions, please give us a call at 800-914-7996; we will be more than happy to assist you.

We have customers calling from emergency call centers asking about headsets for the consoles they are using.  One of the first questions we ask is, “Are you using a 4-wire or 6-wire application”? It is important that we have the correct information so we can get the correct equipment for your needs.

Products for 4-Wire Applications

Corded Solution: For a corded solution for a 4-wire application let’s start with the Plantronics P10 (29362-01) amplifier.  This amplifier will work on any operator console, PBX or ACD. Its volume & automatic gain controls lets you adjust the volume to a level that is comfortable for you.  Any of Plantronics H-series headsets will work with the P10.  Please note with 4-wire systems the user will need to use a foot pedal or the button on the console to toggle between the radio and telephone.

Wireless Solution: If you would like to use a wireless headset (like the CS55) you will need a Plantronics 18709-01 (PJ327).This is a 2-Prong to Modular Adapter that plugs into the console, then the wireless headset plugs into the PJ327.  Just keep in mind you cannot answer remotely by using your wireless headset. You must answer on your system first, then push the button on your wireless headset to take the call. Once you have the call, you now have up to a 300’ or 350’ range (depending on which wireless unit you are using) from the base of the Plantronics wireless system, and you are hands free.

Products for 6-Wire Applications

Corded Solution:  A corded solution for a 6-wire application would be the SHS1890 PTT (push to talk) Amplifier, it is offered in three different lengths 10, 15, or 25 feet. This adapter lets you toggle between your console and phone with just a push of a button. You will also need to choose an H-series headset to use with the CA12CD to complete the set-up.

If you prefer to go wireless, then the CA12CD might be the choice for you.  This system comes with a dual battery pack and two charging wells; one for the remote unit, while the other facilitates charging the extra battery pack (supplied with unit).  It runs on DECT 1.9 GHz. It has a push-to-talk amplifier for 6-wire applications, and a 2-prong PJ-7 connector (equivalent to WE-425).  It has Digital (DECT™) technology operating in the 1.9GHz radio band to provide superior voice clarity and security.  Lithium-Ion battery packs provide longer talk time (approximately 8 hours) and faster recharge rates.  Just a note here, Plantronics recommends using the first battery for the first half of a shift and then replacing it with a fresh battery for the second half, this will prolong the life of the batteries.  It also has a robust PTT switch with selectable locking/non‐Locking operational modes. The push-to-talk amplifier has a quick disconnect feature to be used with the Plantronics H Series headsets.  The CA12CD comes with a 1-year warranty.  The H-series headsets have a 2-year warranty.

	1) CS540 - One of our newest wireless office headsets that offers further range than Plantronics older models. You now get up to 350 feet instead of 300 feet.
	2) CS55 – The work horse of the industry and still one of our most popular wireless headsets with its convertible style headset and 10 hrs of talk time.
	3) CS70N - An earbud-style headset with a comfortable all-day wearing style.
	4) CS55/Hl10 - The CS55 is bundled with the Plantronics HL10 handset lifter. So with one click you will have your complete wireless system added to your cart.
	5) W740 - Another new wireless office headset from Plantronics. The new W740 replaces the Plantronics Savi WO100 with its the new and improved upon features, it is better than ever. This headset now offers Bluetooth. Pair any of your Bluetooth devices to the base and you now have one headset for three different applications.

If you’re deciding between models, it never hurts to see what the best 5 wireless headsets from Plantronics  are, because chances are other customers have purchased headsets and found what they liked and continue to purchase them. With the models listed above, they’re all top of the line business grade/professional grade wireless headsets made by Plantronics that are durable, comfortable and built to last. Choosing any will increase your productivity by allowing you to roam your office while continuing to talk on the phone. Once you try a wireless headset, you will find it hard to be without.

	1) HW251- A great, dependable single-ear headset for a quiet environment at the office or at home.
	2) HW251N - Our best selling noise-canceling headset for that loud environment.  This headset will block out about 75% of your background noise.
	3) HW261N – A binaural (dual ear) noise-canceling headset that helps you stay totally focused all day long.
	4) H141N- A noise-canceling headset that offers two wearing styles; you can choose to wear it over your head with a headband or over your ear with an earloop.
	5) M175C - A noise-canceling headset for your cordless/mobile phone with a 2.5mm connection.  The M175C includes inline volume and mute controls.

If you’re deciding between corded models of headsets, it never hurts to see what the best 5 corded headsets from Plantronics are, because chances are other customers have purchased corded headsets and found what they liked and continue to purchase them. With the models listed above, they’re all top of the line business grade/professional grade corded headsets made by Plantronics that are durable, comfortable and built to last. Choosing any will increase your productivity by allowing you to be hands free while talking on the phone. Once you try a corded headset, you will find it hard to be without.