With “wireless freedom” the current buzz words in telephone communication, are there any just plain Plantronics cordless phone headsets that can be attached to cordless phones, like my V-Tech®?

You could say they are becoming rare as hen’s teeth (and you know how rare they are), but there are some available. Plantronics is still committed to supplying the consumer with quality products in this field, even if it is a little older technology. So, what is available? A quality and affordable headset is the M175C.

Being a convertible, it affords you the option of using a headband or ear loop to support the mouthpiece on your head. It comes with a noise canceling microphone (to cover for the occasional child running through the house), a mute button (in case you need to have a private word with another person) and volume controls to maximize your listening pleasure. The soft leatherette ear cushion allows for all-day wear.

For an under-the-ear Plantronics cordless phone headset, with flexgrip for a secure comfortable fit, try the MX500C. Like the M175C, it has a mute button and volume controls so that you can hear your callers right the first time. But that’s not all. It features a microphone volume switch and the innovative WindSmart™ voice tubes which combine patent pending wind noise reduction technology with interchangeable, pivoting voice tubes so that you’re heard clearly the first time, every time, even in windy environments.

Now, if you don’t care about all that extra “fluff” for your Plantronics cordless phone headset, try the M210C. You’ll also enjoy clear, noise-free conversations while multi-tasking as this headband-style headset frees up your hands to do…just about anything. The microphone adjust switch optimizes sound, so your callers will hear conversations clearly, without background noise. And the M210C, like all their other cordless phone headsets, is backed by the Plantronics full one year warranty. Add our 60 day money back guarantee and top rated customer service from Headsets Direct and you can buy with confidence. Call us today at 800-914-7996 or check us out on line at www.headsetsdirect.com.

I was talking to a customer of a small insurance agency about a problem he was having with getting a new employee quickly up to speed to assist clients with questions from incoming calls.  The challenge as he described it is every time we have a new hire, or even expand job duties during times of downsizing, there is a need to have an employee be able to learn how to handle calls, answer questions and provide necessary answers to clients.  In his current situation, the new person would sit next to an experienced co-worker in a cubical for weeks while they listened to one side of the conversation.  After the call, most of the time is spend repeating the conversation so the new employee can hear what the caller was asking and what answer was provided.  Hearing the problem, I was easily able to offer a solution of a Headset Y-Training Cable

They were already using headsets in the office, so a simple $39.95 cable was the only necessary equipment.  A headset y-training cable allows you to plug two headsets into one telephone.  Both headsets will be able to hear the phone conversation, but only one microphone will be live while the other is muted.  There is a toggle switch in the Y-cord that allows you to control which microphone is live.  For this situation, the experienced worker will have the live microphone and carry on normal conversations with clients.  The new hire, or trainee, will listen into the call and now have the ability to hear both sides of the conversation making a gigantic step forward in the learning curve of what to say and how to respond to clients because now you’re hearing the entire conversation instead of a one sided conversation as before.  As you can see for an extremely small investment, you can increase the speed of training and have new employees up and going on their own in a fraction of time with the use of a headset y-training cable.