Problem: My teenage son wants a headset for his computer so he can listen to music and talk to his friends.  I don’t want to spend a lot of money, but I want something pretty durable, any suggestions?

Solution: Hey mom, we all know how teenagers love their music, and they enjoy listening to it on a unit that provides quality sound. Plantronics has developed a headset that hits the mark, and it’s soooo- cool they named it  BLACKWIRE Headsets.   For individuals who like to be totally immersed in their music and conversations, choose the total focus, sound reduction, dual ear version, offering Hi-Fi audio and stereo sound.  For those people who prefer a lighter headset, and having one ear free to hear what’s going on around you, there is also a single ear version.  Both styles employ wide band technology and Digital Signal Processing (DSP), along with USB enhanced digital sound, resulting in a more natural voice sound as you chat with friends or business associates.  In addition, the BLACKWIRE headsets come equipped with SoundGuard, a new technology designed to protect you from painful audio spikes that can leave your ears ringing.

So we have established the exceptional sound quality, now lets’ talk comfort!  The headband is adjustable to assure a perfect fit, and it has soft, swiveling ear cushions to provide all day comfort.  It is also light weight with simple in-line call controls to make volume and mute adjustments quick and easy.  Thanks to the adjustable noise cancelling microphone, your friends won’t hear any distracting background noises during your conversations .The standard 210 (monaural) and 220 (binaural) are compatible with most software systems and computers.

Although BLACKWIRE Headsets comes with an array of bells & whistles that his friends will envy, you will find this remarkable headset is priced very economically! If you have any questions, call Headsets Direct and talk with one of our friendly customer service specialists. We offer full technical support on everything we sell and a 60 Day Satisfaction Guarantee!

To mute the headset microphone on the Plantronics WO100 Savi, you need to push the “-” button that controls your speaker volume forward ( push forward towards the end of the microphone ) for at least 1.5 seconds until the talk button indicator light becomes solid red.  Your will also hear an audible notification through the headset speaker.  By pressing the button forward a second time you will turn off the mute feature allowing your caller to hear you again.

You can also mute the headset microphone within the PerSono Suite software that’s included with the Savi.  In the past the included software was only helpful with drivers and digital user manuals.  This software package is very different and installing will provide many great benefits when using the Savi headset.  Once installed you will have the PerSono Suite icon in the lower right toolbar.  With a click of the icon, you will visually see a triangle showing your headset, computer and telephone.  At any time you can simply click on your headset at the top of the triangle to mute the microphone.  When muted, the headset will change from green to red.  Click on the headset icon a second time to turn the mute off and resume your conversation.

As you can see, Plantronics has made it easy to mute the headset microphone on the headset or using the PerSono Suite software.  If you have questions on muting the headset  microphone or anything else please visit our product page for the Plantronics WO100 Savi.

One of the great features you’ll want to be sure and use with your Savi WO100 convertible wireless headset is its ability to add up to 3 additional headset users to a call.  Think of it as a conference call with headsets but instead of everyone hoovering around a telephone that’s on speaker, you can now use Savi headsets and have perfect volume levels while you and your staff are hand-free, roaming your office and collecting information as need for your call.Step 1 – Start your call on your WO100 (This will be the master headset).

Step 2 – Place a 2nd WO100 into your bases charging cradle.

(If using a different Savi model, on the guest Savi headset, press the headset Volume Button Up “+” for 3 seconds until the Indicator Light on the side of the headset turns solid green)

Step 3 – Press your Subscription Button for less than one second on the master WO100. The Subscription Light will flash yellow and green.

Step 4 – The light will turn solid yellow, you will also hear a tone in your master WO100.

Step 5 – You now have 5 seconds to press your Call Control Button inward on the master WO100 headset to accept your guest.  Repeat steps 2-5 for adding additional headsets.

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To exit or Disconnect – Your guests can exit the call by pressing their Call Control Button. When the master WO100 Call Control Button is pressed to end the conference call, all guests will be disconnected.

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Having the ability to conference multiple headsets on a call or simply added an extra headset to a call for training purposes demonstrate the versatility and Next Generation features of the Plantronics WO100 wireless headset.  If you have any questions about the Plantronics WO100 wireless headset or any other headsets, please contact give us a call.

The Plantronics Savi WO100 Headset has 3 range or distance settings.  It only takes a few seconds to adjust and will allow you to get the most out of your headset.

With the Plantronics WO100 wireless headset docked and not in use, press the subscription button for three seconds. Both the desk phone talk light and the PC talk light will flash green for high range. If you press the subscription button again for three seconds, the talk lights will flash yellow for medium range. If you press the subscription button again for three seconds, the talk buttons will flash red for low range. The setting for your Savi WO100 range or distance will need to be adjusted for your environment and distance needs.  Keep in mind that the high range for distance will use more battery and  low range will provide the most battery life for your Savi headset.Hopefully this helps you adjust your Savi WO100 range or distance settings to optimize your headset for your use and environment.  If you need more “How To” help, user manuals or replacement accessories, please visit our Plantronics WO100 Savi Headset page.

A customer recently ask if they could use a Savi Office system with SKYPE?

The Plantronics Savi Office systems such as the WO100, WO200, WO300 and WO350 integrate very nicely with software programs and provide a great solution as a Skype headset.  Of course you want to make sure that the headset has charged and all of the cables are installed, including the USB cable that plugs into your computer which allows you to use the Savi for any audio / sound applications.  (And of course you will need an internet connection, broadband is best)  One step to make sure that you are getting the most out of the Plantronics Savi Office system and Skype headset is to make sure that you download SKYPE on your computer first, before loading the Savi PerSono Suite software that comes with the Savi systems.  If you have already loaded the Plantronics PerSono Suite Savi software first, you may want to uninstall it and re-load it once SKYPE has been downloaded to your computer.  I know that this sounds trivial, but the downloading / loading sequence really does make a difference.  You can download the latest version of SKYPE at  www.skype.com  , you will need to set up your SKYPE account with a user name and password.  With SKYPE, you can call other SKYPE users (computer to computer) for free or you can set up an account with your credit card and pay just a few dollars a month to be able to call regular phone numbers (land lines) all across the country, the monthly low fee includes long distance as well.  Once you have SKYPE downloaded on your computer, you are now ready to load the Plantronics PerSono Suite Savi software.

When the Savi software is loaded, SKYPE will pop up a “prompt box” and say something like “another software program is trying to use SKYPE”, it will be the Plantronics PerSono software and you will want to click on the appropriate box to allow it to use or merge with SKYPE.  Once the two softwares are merged, SKYPE will have automatically chosen Savi as it’s default device.  At this point, the Savi has now become your Skype headset and is ready for use. To manually appoint a headset to SKYPE or see what is named as the default, click on the “Call” tab in the SKYPE software (towards the top of the screen) and then click on “Audio Settings”.  Here is where you can make adjustments within the SKYPE software and also see the default devices for “Microphone”, “Speakers”, and “Ringing”.

Add people to your “contacts” by using their “SKYPE name” for free computer to computer calls, these can also be video calls if both parties have a webcam.  And making a call to a regular telephone number is easy too, just click on the “Call phones” tab on the lower left side of the SKYPE screen and it will open your on screen dial pad.  You can use your mouse to enter the number and then click “call” or just use your ten key (numbers on your keyboard) and just press ”enter” (on your keyboard), and your Savi headset will automatically turn on for you.  And to end the call, just press the button on the headset, just like using it on your telephone.  That’s it, pretty easy!  (Please remember that to make regular phone calls, you will need to provide a credit card to get “SKYPE Credit”)

Plantronics believes their best wireless headset at their best price will motivate you to buy one.  And, if you buy one, you’ll buy more.  And if you believe it’s the best wireless headset you’ve used you’ll tell other people.  It’s as simple as that.

You can buy more Savis for $250 per unit (additional units do not include the free handset lifter), but you must do so during the 90 days following your initial purchase.   

Over-the-ear Savi WO200 headset shown left.  WO100 shown right with convertible over-the-head or over-the-ear headset wearing style.