The Problem: I have had my Plantronics CS55 wireless headset & HL10 handset lifter for several weeks now, and they have been working great! Recently, however, it has dropped a couple of calls in mid-conversation. What’s up?
The Solution: If the HL10 lifter is actually hanging up the phone mid conversation there are several possible quick [...]
Monthly Archives: February 2010
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Trouble-shooting a customer’s problem with the Plantronics CS55 wireless headset and HL10 handset lifter.
Posted on February 3, 2010 by HDI
This post was posted in Headsets Direct and was tagged with CS55, HL10, Plantronics, reset, wireless headset
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Help understanding compatibility between the Plantronics CT14 headset the Plantronics CT12 remote.
Posted on February 2, 2010 by HDI
Although the Plantronics CT12 and Plantronics CT14 systems look alike, they do use different headsets. The CT12 headset (part # 64378-01) has a red light on the end of the microphone that illuminates when in use (on a call), the remote unit sends an "electronic pulse" to the headset which makes this happen. Other headsets, including [...]
This post was posted in Headsets Direct and was tagged with ct12, CT14, firefly headset, Plantronics, wireless headset
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Suggestion for replacing a Plantronics 10U100 wireless headset that stopped working.
Posted on February 1, 2010 by HDI
Problem: My Plantronics 10U100 wireless headset stopped working, what can I replace it with?
Solution: The Plantronics CT14. The 10U100 was typically used with the Avaya Partner phones, such as the 18D and 34D models. The CT14 would be the closest model replacement for the older discontinued 10U100 system. The CT14 has a slimmer and more modern [...]
This post was posted in Headsets Direct and was tagged with 10U100, CT14, Plantronics, wireless headset
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