Monthly Archives: January 2010

• Explaining the Cisco 504G IP phone and advice on headsets that are compatible.

  Posted on January 29, 2010 by HDI

  The SPA504G is a VoIP Phone from Cisco which seems to be geared towards smaller companies.  This model comes with 4 individual call lines with dedicated buttons for Headset, Mute, Volume, Hold, Menu settings, Speakerphone and Voicemail access.  No AC power supply is needed, it can use POE (Power Over Ethernet).  This phone has a 2.5mm headset [...]

  
  

  This post was posted in Headsets Direct and was tagged with Cisco, headsets

• Telephone Plantronics Headset Better Explained.

  Posted on January 28, 2010 by Wayne

  We have customers inquire about telephone Plantronics equipment on occasion and what a customer is really searching for is a Plantronics telephone headset.  Plantronics has a few corded models of telephones which use a headset instead of a handset, for example the Plantronics T10 telephone headset.  It's a fully functioning telephone that rings, has redial [...]

  
  

  This post was posted in Headsets Direct and was tagged with headsets, Plantronics, telephone plantronics

• What is the difference between Plantronics AudioIQ and Windsmart technologies?

  Posted on January 28, 2010 by Alfred

  First there are two types of Audio IQ.  AudioIQ makes wireless conversations effortless and pleasant, regardless of the environment. For incoming calls, AudioIQ automatically adapts to background noise levels and intelligently improves the receive quality, clarity and volume level. For outgoing calls, AudioIQ reduces background noise for listeners up to 7-8 decibels, or by [...]

  
  

  This post was posted in Headsets Direct and was tagged with AudioIQ, AudioIQ2, Plantronics, WindSmart

• Problem: Does my phone have a headset jack and if so what does it look like.

  Posted on January 27, 2010 by Sue

  Solution: If you have a headset jack on your phone, it will either be an RJ9 (square like the handset jack) or round (usually 2.5mm in size). I’m talking about a corded phone (the handset has a cord attached and it’s plugged into the base of the phone) not a cordless phone.  Sometimes the jack [...]

  
  

  This post was posted in Headsets Direct and was tagged with 2.5mm plug, headset jack, headsets, Plantronics

• Here are 5 ways we're saving you time and money in 2010:

  Posted on January 26, 2010 by Wayne

  There's an old saying, "Saving time and money is always in the budget."  In today's economy that's never been truer.  I'm proud to say we continue to add new ways to save both with the products we introduce and the things we do.

  1. You have questions, we have answers.
  We've launched our blog where anyone [...]

  
  

  This post was posted in Headsets Direct and was tagged with electronic hook switch, headsets, Plantronics, Savi WO200, Voyager Pro

• What is the difference between Plantronics and Radio Shack multimedia headsets?

  Posted on January 25, 2010 by HDI

  A customer recently told us their homework assignment was to find out, "What is the difference in a Plantronics headset and a multimedia headset bought from Radio Shack?"
  That is a very good question, and a great homework assignment!  Typically the headsets that you find in retail stores are what is considered to be "consumer grade" headsets [...]

  
  

  This post was posted in Headsets Direct and was tagged with headsets, Plantronics, USB headsets

• How to keep information & conversations flowing between employees.

  Posted on January 20, 2010 by Wayne

  The Problem:  Keeping information & conversations flowing quickly between employees.   The Solution:  Unified Communications
  How do you keep employees informed and communicating with each other if interaction needs to happen between large facilities, multiple buildings or teleworkers (employees working from home)?  In the past, you would spend your time walking or traveling to have face to [...]

  
  

  This post was posted in Headsets Direct and was tagged with Unified Communications, VOIP

• The Problem: My Plantronics Polaris Headsets have been Discontinued….Now what? The Solution: Plantronics H-series Headset and A10 Cable

  Posted on January 6, 2010 by Wayne

  A customer recently called with panic in his voice as he started explaining his office has been using the Plantronics Polaris (P-series) headsets for many years, with great success, but he read online that the Polaris line has been discontinued.
  The advantage of the Polaris headsets is that an amplifier wasn't required which makes them less expensive (also [...]

  
  

  This post was posted in Headsets Direct and was tagged with direct connect, headsets, P-series Headset, Plantronics, polaris headset

• The Problem: Getting a New Employee Quickly Trained for Customer Service. The Solution: Headset Y-Training Cord

  Posted on January 6, 2010 by Wayne

  I was talking to a customer of a small insurance agency about a problem he was having with getting a new employee quickly up to speed to assist clients with questions from incoming calls.  The challenge as he described it is every time we have a new hire, or even expand job duties during times [...]

  
  

  This post was posted in Headsets Direct and was tagged with headsets, Plantronics, training, Training Adapter, training cord, y cable, y cord

• What was your out-of-the-box experience like with the Plantronics CS55 wireless headset?

  Posted on January 4, 2010 by Wayne

  We want to know what your experience and thoughts were with the Plantronics  CS55.

  
  

  This post was posted in Headsets Direct and was tagged with CS55, Plantronics, wireless headset

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