Monthly Archives: August 2009

• Plantronics Discovery 975 Bluetooth Celluler Headset

  Posted on August 20, 2009 by Wayne

  Plantronics announced today their newest model for Bluetooth cellular users, the Discovery 975.  Built on the strong foundation of the Discovery 925, the 975 will now include AudioIQ2 which is a dual mic system allowing one microphone to target your vocie and the other mic to target back ground noise.  This makes your voice crisp and [...]

  
  

  This post was posted in Plantronics and was tagged with Bluetooth, Discovery 925, Discovery 975, Plantronics

• Plantronics update for MOC headsets

  Posted on August 18, 2009 by Alfred

  After talking to Plantronics tech support, regarding the MOC headsets, we learned the following:
  HW251N-USB (discontinued) - The same as the one below but not MOC certified - QD and hardwired versions.
  HW251N/DA (digital audio) M (microsoft) - Single ear with QD feature - MOC certified, has the firmware to default to MOC plug & play and compatible with their hookswitch [...]

  
  

  This post was posted in Plantronics and was tagged with microsoft office communicator, moc, Plantronics, VOIP

• Plantronics Voyager Pro pairing Instruction are now available

  Posted on August 14, 2009 by Wayne

  We know how hard most instruction manuals are to follow so we made pairing the Plantronics Voyager Pro simple with 4 easy steps to follow and a detailed picture which show exactly what buttons to press.  Click here to find the Plantronics Voyager Pro Pairing Guide.

  
  

  This post was posted in Headsets Direct and was tagged with Bluetooth, Plantronics, Voyager Pro

• Help? What do the different switches mean on my Plantronics Wireless unit?

  Posted on August 14, 2009 by Sue

  Q: On the Plantronics Wireless Units (like the CS55) what is the A-B-C-D switch on the bottom of the unit and the 1-2-3-4 switch on the back of the unit? Are these volume control buttons?
  A: The A-B-C-D switch is your Outgoing Microphone volume (how people hear you): A is the lowest, D is the highest [...]

  
  

  This post was posted in Q & A and was tagged with Control Buttons, CS55, Plantronics, Volume Switches, wireless unit

• Help? How does the Y-Training Cable work on my Avaya phone with a HIP cord?

  Posted on August 13, 2009 by Sue

  Q: I purchased a Y-Training Cable (part #27019-03) to use on my Avaya Phone with a HIP cord (part# 61804-03). I can not get the training cable to fit on my HIP cord, what am I doing wrong?

  A: Make sure you are plugging your two headsets into the two short cords on the training cable. Plug [...]

  
  

  This post was posted in Headsets Direct and was tagged with Avaya, HIP cord, Y-Training Cable

• Help? Are all of the Plantronics H Series Headsets voice tubes and ear cushions compatible with eachother?

  Posted on August 13, 2009 by Sue

  Q: Do all of the Plantronics H Series headsets use the same voice tube and ear cushions?
  A: Some of the headsets do share the same voice tube and ear cushions but not all of them. The best way to find out what accessories your headset will need, is to look up your item on our [...]

  
  

  This post was posted in Headsets Direct and was tagged with ear cushions, H Series Headset, Plantronics, voice tube

• Help? Do you need a headest button to operate a Nortel T7316E Telephone?

  Posted on August 11, 2009 by Wayne

  Q: I have the Nortel T7316E Telephone, Do I need a Headset button to operate this phone?
  A: If you are talking about using a corded headset with your Nortel T7316E, then yes, you would plug the headset into the headset jack and use your programmed "headset button" on your phone to answer and hang up [...]

  
  

  This post was posted in Q & A and was tagged with Corded Headset, handset jack, headset button, headset jack, Nortel T7316E telephone, wireless headset

• Help? Is there a way to let people know I am using my headset?

  Posted on August 7, 2009 by HDI

  Q: How can I let someone know that I am on a call when they walk up to my desk and I'm using my Plantronics CS55 Wireless Headset?
  A: you can get the Plantronics "Busy Light" (65116-02) or "On Line Indicator" (OLI) that flashes when you are on a call. You can put it on your [...]

  
  

  This post was posted in Headsets Direct and was tagged with 65116-02, busy light, CS55, On Line Indicator, Plantronics

• Help? Does the Electronic Hook-switch work in place of a Headset Lifter?

  Posted on August 6, 2009 by HDI

  Q: My phone guy tells me I have an "electronic hook-switch" on my phone so I don't need a headset lifter for my wireless headset. Is that correct, and if so, how does it work?
  A: An electronic hook-switch will work on some phone models as long as they have updated firmware installed. You will need [...]

  
  

  This post was posted in Q & A and was tagged with electronic hook switch, headset lifter, HL10

• Help? How can I use my Plantronics H101 for my computer and VOIP?

  Posted on August 5, 2009 by HDI

  Q: I have a Plantronics H101 Headset for my office, however when I travel I want to use my computer and VOIP. What will give my the best result: H101 with a DA60 Adapter or a USB Headset?
  A: Both options will work for the application you describe! Since the Plantronics H101 is a top of [...]

  
  

  This post was posted in Q & A and was tagged with DA60, DSP 400-USB Headset, H101, Plantronics, USB Adapter, VOIP

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