Q:  I have been using the 10U100 wireless headsets with my Avaya Partner phones.  I know they have been discontinued;  do you have anything else that is similar that will work with my phones?

A:  Yes-you can use the new Plantronics CT14 with your phones.  It is a convertible headset and it has the DEC 6.0 (1.9 gig) technology plus it offers twice the roaming distance as the 10U100!

Q: Will my Plantronics CS55/HL10 work with either a digital or analog phone system?

A: With the CS55/HL10 combination you will be connecting the wireless headset base to the phone where the handset is connected.  Think of it as a wireless extension of your handset. By reconnecting your handset to the front of your wireless headset base you now have a choice between headset and handset.

This will work with either a digital phone, like Cisco or Nortel, or an analog phone, like Avaya Partner or what you would have at home. Remember, if you are using this at home, your phone cannot have remote cordless units or any features on the handset.

Q: Can I use any other headset with my Plantronics S12, other than the one that came with the unit?

A: No, all you can use is the Firefly headset that is enclosed with the unit.

Q: Are there different ear tip sizes for the Plantronics 925?

A: Yes, there are 3 different sizes available. Small, Medium and Large, they come 3 to a package.

Q: What is the difference between the Plantronics H261N and the H361N Headsets?

A: The H261N has foam ear cushions and the H361N has leatherette ear cushions, that is the only difference.