You've decided you want a headset...
...but what do you need? 

Welcome to our beginners guide to commercial
grade telephone headsets.
 

PHONE : A headset will work with most single-line and multi-line telephones.

Plantronics M12 Amplifier

AMPLIFIER : The headset amplifier has a modular connection which replaces
                     your handset (1) on your phone.  Your handset then plugs into the
                     amplifier (2).  When your amplifier is off, you talk through your
                     handset.  The amplifier is powered by 2 AA batteries.  It has a
                     speaker volume, microphone volume and mute button.  A
                     coiled cord (stretches to 10' feet) comes from the amplifier (3)
                     and ends in a unique connection called a Quick Disconnect™ (4).

Plantronics Quick Disconnect™ Connection

HEADSET : The headset has a matching Quick Disconnect™ (4)
                    to plug into the amplifier cord.  Headsets come in a
                    variety of styles.
 
 

       Plantronics H51 Supra Headband Model

Plantronics H41 Mirage Over-the-ear Model

When selecting a headset, there are two factors to consider:

First, is your environment.  The louder your environment, the better a headband model will perform when compared to an over-the-ear model. Second, is your personal preference.  Some people prefer the more secure fit of a headband model, while others want an over-the-ear model which is light weight and low profile.
 

Plantronics 91N Encore - Noise Canceling Model

In louder environments, a noise canceling headset will reduce up to 75% of the background noise.  This enables the person you're talking with, to better hear and understand your voice. Noise canceling headsets are designed for larger offices with employees in close proximity to one another.

Do you need to be more efficient at work? - Learn how headsets can help you get more done at work.

Do you need to reduce neck and shoulder pain? - Learn how headsets can reduce aches and pains.